BSOD - Randomly often while Firefox is running

Isatin · 08 Oct 2013

Greetings,

I have set-up a new computer system and facing BSOD from time to time. I have not noticed a special program running except for Firefox, but that browser is running nearly at all times. I'll add the SF Diagnostic Tool Zip to this post.

Please tell me, if I need to add information.

And I'm not a native speaker nor able to speak english fluently, please excuse any errors.

Thank you,
kind regards

Isatin

koolkat77 · 08 Oct 2013

Welcome to the forum.

Bugcheeck F4 is a storage related error.

Code:

Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
Machine Name:
Kernel base = 0xfffff800`02067000 PsLoadedModuleList = 0xfffff800`022aa6d0
Debug session time: Tue Oct  8 23:22:31.707 2013 (UTC + 6:00)
System Uptime: 0 days 0:09:56.581
Loading Kernel Symbols
...............................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800deac9e0, fffffa800deaccc0, fffff800023e30d0}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
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Please do the following:

Code:

Modell	Samsung SSD 840 Series ATA Device

writhziden said:

If you have an SSD, make sure the following are up to date:

SSD firmware
BIOS Version
Chipset Drivers
Hard disk controller drivers/SATA drivers
If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

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System File Checker

SFC /SCANNOW Command - System File Checker

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Disk Check (Hard Drive)

Run Disk Check in Windows 7

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Number down start-up entries.

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Replace Avira with Security Essentials.

Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:

Note

Do not start the trial version of MalwareBytes

You may also take a look at:

Good & Free System Security Combination