BSOD, mostly when gaming with twitch.tv stream on second monitor

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  1. Posts : 7
    windows 7 home premium sp1
       #1

    BSOD, mostly when gaming with twitch.tv stream on second monitor


    Here's my .dmp files as well as the SF diagnostic folder
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    That is some stressful situation for the PS for sure.

    The recent BSOD crash dumps are indicating to display failure, as well as some hints to storage malfunctioning.

    Make it sure that the SanDisk 120 GB SSD is running with the up-to-date firmware.

    Update JMicron JMB36X Controller from ftp://driver.jmicron.com.tw/SATA_Controller/Windows/

    Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

    Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
    eXtreme Power Supply Calculator

    Install the NVIDIA DRIVERS 314.22WHQL only.

    • Uninstall All nvidia items in Control Panel > Programs and features
      • 3D Vision Control Driver
      • 3D Vision Driver
      • Graphics Driver
      • HD Audio Driver
      • PhysX
      • nvidia Update

      (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
    • Now follow Drivers - Clean Left over Files after Uninstalling
    • Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:


    Let us know the results.

    ________________________________________________________________________________
    Code:
    BugCheck 1000007E, {ffffffffc0000005, fffff800034c5642, fffff880031fd6d8, fffff880031fcf30}
    
    Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )
    
    Followup: MachineOwner
    --------------------------------------------------------------------------------
    BugCheck 3B, {c0000005, fffff800034ab642, fffff8800d8da050, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 7
    windows 7 home premium sp1
    Thread Starter
       #3

    Updated the JBM36X driver, lesson learned don't trust the MB software to always find the newest drivers for you. It's never been a hot running computer. When I first put it together i ran evga precision x while gaming to make sure that the minor overclock i had put on my gtx 670's wasn't causing too much heat, attached a screen shot of speccy after a while of being on and about 5-10 minutes after running furmark burn-in test, which it remained very stable even when reaching 77 celcius. Cleared out all of my nvidia drivers and rolled back to the 314.22 drivers you linked me. I ran one pass on the memory test just to check really quick, with no faults, I'll run it overnight to do a full test. As for the PS, I plugged in my system into the calculator and it recommends 495-545 minimum (depending if im running into capacitor aging, it's a fairly new psu maybe 6 months old) and 545-595 recommended, I'm running a 650w psu, according to the calculator even if i manage to hit 100% load with a 10% capacitor aging my psu should still be up to par. And I just found updated firmware for my ssd so I'll get to installing that now.
    Hopefully it was just a combination of an old MB driver and old firmware on my ssd. Crossing my fingers!
    Edit: also just set my second monitor to the same refresh rate as my primary, just for the chance it had anything to do with it
      My Computer


  4. Posts : 7
    windows 7 home premium sp1
    Thread Starter
       #4

    Uploading fresh crash report data from this evening after the above changes. It happened even when just league of legends open, and once when restarting after a bsod
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    I am having some technical problem to read your files ... so asked for some more help.

    Hopefully some other person will check those shortly.
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Same here I guess..
    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\USER\Downloads\SF_10-10-2013\SF_10-10-2013\101013-14742-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Machine Name:
    Kernel base = 0xfffff800`03415000 PsLoadedModuleList = 0xfffff800`036586d0
    Debug session time: Fri Oct 11 10:34:59.323 2013 (UTC + 6:00)
    System Uptime: 0 days 1:44:59.993
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ............................................................
    Loading User Symbols
    Loading unloaded module list
    ..........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {0, 0, 0, 0}
    
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.
    
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***                                                                   ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***                                                                   ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***                                                                   ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    Probably caused by : ntoskrnl.exe ( nt+75b90 )
    
    Followup: MachineOwner
    ---------
      My Computer


  7. Posts : 7
    windows 7 home premium sp1
    Thread Starter
       #7

    Thats the same problems i was getting when trying to read the .dmp files myself. Which is why i came here. Here is the .dmp files straight from the minidump folder. Maybe better luck with these
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\USER\Downloads\101013-14648-01\101013-14305-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Machine Name:
    Kernel base = 0xfffff800`03404000 PsLoadedModuleList = 0xfffff800`036476d0
    Debug session time: Fri Oct 11 08:49:40.550 2013 (UTC + 6:00)
    System Uptime: 0 days 0:00:19.220
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...................................
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff800034aa622, fffff8800d3549d0, 0}
    
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.
    
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***                                                                   ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***                                                                   ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***                                                                   ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    Probably caused by : ntoskrnl.exe ( nt+a6622 )
    
    Followup: MachineOwner
    ---------
    Same thing
      My Computer

  9.    #9

    Have you tried .symfix and then .reload?
      My Computer


  10. Posts : 7
    windows 7 home premium sp1
    Thread Starter
       #10

    .symfix and .reload? cmd prompts? I'm pretty computer savvy, but when we get this deep into troubleshooting i'm in over my head
      My Computer


 
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