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Windows 7: General BSOD

09 Oct 2013   #1
sapphire278

Windows 7 Home Premium 64-bit
 
 
General BSOD

Hello guys, having a few BSOD probs that seem fairly random just wondering if you guys can point me in the right direction, Hopefully I've posted this correctly but if not then let me know.....

Thanks in advance

John


My System SpecsSystem Spec
.
09 Oct 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

sapphire278, the BSOD that you supplied is caused by IObit Protected Folder (c:\program files (x86)\iobit\protected folder\pffilter.sys)
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {ffffffffffffffd0, 1, fffff800030c60dd, 0}

*** WARNING: Unable to verify timestamp for pffilter.sys
*** ERROR: Module load completed but symbols could not be loaded for pffilter.sys

Could not read faulting driver name
Probably caused by : pffilter.sys ( pffilter+32df )

Followup: MachineOwner
---------
You should uninstall the program as a test at least.

One very important thing .....
Code:
Trend Micro Client Framework    "c:\program files\trend micro\uniclient\uifrmwrk\uiwatchdog.exe"    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MSC    "c:\program files\microsoft security client\msseces.exe" -hide -runkey    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Using multiple real time antivirus program is harmful. You should uninstall one. Have I been in your place, I will keep Microsort Security Essentials and uninstall the other one, as I know that the other one is problematic.
My System SpecsSystem Spec
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 General BSOD




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