Windows 7: BSOD after win7 updates, ntoskrnl.exe+253d0

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  1. Posts : 3,056
    Windows 10
       #11

    Thanks :)
    Let us know how things fare.
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  2. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #12

    2 fresh BSOD's, memtest went through 12 passes and came back with no errors. new logs attached.
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  3. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #13

    bump
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  4. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #14

    bump
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  5. Posts : 3,056
    Windows 10
       #15

    I'm sorry for the slow reply, but please don't bump the thread.

    Now for the dumps.
    Both of them are 0xC5, DRIVER CORRUPTED EXPOOL.
    The DRIVER_CORRUPTED_EXPOOL bug check has a value of 0x000000C5. This indicates that the
    system attempted to access invalid memory at a process IRQL that was too high.

    An attempt occurred to touch invalid memory at a process IRQL that is too high. This is almost always
    caused by drivers that have corrupted the system pool. If you’ve recently installed any new software,
    check to see if it’s properly installed; and check for updated drivers on the manufacturer’s web site.
    In our earlier attempt of using Driver Verifier it indicated memory corruption and storage
    issues I suggest to run it again using the same settings as in post #2 to see what it comes up with this time.

    How old is the HDD and the PSU?
    Can you correlate any change made to the PC, be it software or hardware, prior to the BSOD's started?
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  6. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #16

    Before the issues began I ran windows update and updated my chipset and ethernet drivers. I rolled both of them back. the HDD and PSU are about 4 years old. New set of BSOD's attached.
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  7. Posts : 3,056
    Windows 10
       #17

    Thanks for the update :) .

    Going through the new dumps I noticed that the vast majority are showing file system activity,
    I found that you're using a very old driver that does just that.

    Code:
    lmvm iaStor
    start             end                 module name
    fffff880`01002000 fffff880`0111e000   iaStor   T (no symbols)           
        Loaded symbol image file: iaStor.sys
        Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
        Image name: iaStor.sys
        Timestamp:        Fri Jun 05 04:53:40 2009


    Please remove intel rapid storage technology.
    Arc said:
    Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features.
    Then Uninstall the driver from device manager.

    1. Right click on "my computer" icon and click "manage" on the context menu.
    2. It will open the "computer management" window.
    3. Select "Device Manager" in the left pane, It will list all the existing devices up.
    4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
    5. Select one Intel device item under it, right click, uninstall.
    6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
    7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
    Please remove the Sendori monitoring software.
    Code:
    c:\program files (x86)\sendori\sndappv2.exe
    Scan for possible infection.


    Keep us in the know :) .
      My Computer


  8. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #18

    good call on the TDSS, I did in fact have a rootkit virus, it has been dispatched. I uninstalled sendori and the rapid storage and removed the devices and rebooted as asked. I'll have to hunt down an cd to burn the iso onto then i'll run the rescue cd virus scan, I will let you know if any further problems persist, thank you very much.
      My Computer


  9. Posts : 3,056
    Windows 10
       #19

    Thanks for the feedback :) .
    You can use a USB thubmdrive (1GB+) to create the Kaspersky Rescue CD, it will even be faster that way :) .

    How to record Kaspersky Rescue Disk 10 to an USB device and boot my computer from it?
      My Computer


  10. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #20

    Alright, thanks for the link there, making a boot image on my usb drive now then running it, will post back with results.
      My Computer


 
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