BSOD with ERQL not less or equal error


  1. Posts : 2
    Window 7 64-bit
       #1

    BSOD with ERQL not less or equal error


    I am getting BSOD with ERQL not less or equal error - 0x0000000A (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xFFFFF80002co4477)

    Any help appreciated!
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Update the Intel 5100 wifi Driver.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {0, 2, 0, fffff80002c1e477}
    
    *** WARNING: Unable to verify timestamp for NETw5s64.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
    Probably caused by : NETw5s64.sys ( NETw5s64+b76b )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
    	bit 0 : value 0 = read operation, 1 = write operation
    	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80002c1e477, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f14100
    GetUlongFromAddress: unable to read from fffff80002f141c0
     0000000000000000 Nonpaged pool
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    hal!HalpDmaNextContiguousPiece+103
    fffff800`02c1e477 448b08          mov     r9d,dword ptr [rax]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  uTorrent.exe
    
    TRAP_FRAME:  fffff88008e2adf0 -- (.trap 0xfffff88008e2adf0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000600
    rdx=0000000000000600 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80002c1e477 rsp=fffff88008e2af88 rbp=0000000000000000
     r8=0000000000000014  r9=0000000000000000 r10=00000000000fffff
    r11=fffffa8008665830 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz ac pe nc
    hal!HalpDmaNextContiguousPiece+0x103:
    fffff800`02c1e477 448b08          mov     r9d,dword ptr [rax] ds:00000000`00000000=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002ce42a9 to fffff80002ce4d00
    
    STACK_TEXT:  
    fffff880`08e2aca8 fffff800`02ce42a9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`08e2acb0 fffff800`02ce2f20 : fffffa80`0857ed20 fffff880`05643c2e fffffa80`0a22c4c0 fffffa80`07de4f00 : nt!KiBugCheckDispatch+0x69
    fffff880`08e2adf0 fffff800`02c1e477 : fffffa80`073ee540 fffffa80`07498a00 fffff800`02c1e524 fffffa80`07de4f00 : nt!KiPageFault+0x260
    fffff880`08e2af88 fffff800`02c1e524 : fffffa80`07de4f00 fffffa80`08665830 fffffa80`07423320 00000000`00000000 : hal!HalpDmaNextContiguousPiece+0x103
    fffff880`08e2afa0 fffff800`02c214fb : fffffa80`07de4f00 fffffa80`08665830 fffffa80`073ee540 fffffa80`07e72fd8 : hal!HalpDmaMapScatterTransfer+0x34
    fffff880`08e2aff0 fffff800`02c21472 : fffffa80`07de4f00 fffffa80`07de4ef8 00000000`00000014 00000000`00000000 : hal!HalpMapTransfer+0x7b
    fffff880`08e2b080 fffff800`02c2094f : 00000000`00000000 fffff800`02c1e01e 00000000`00000000 00000000`00000005 : hal!IoMapTransfer+0x8e
    fffff880`08e2b0c0 fffff800`02c20afd : fffffa80`0833b050 fffffa80`08665830 00000000`00000001 fffffa80`0000049c : hal!HalpAllocateAdapterCallback+0xc7
    fffff880`08e2b160 fffff800`02c21156 : fffffa80`08665830 00000000`00000000 fffffa80`08665800 00000000`00000003 : hal!IoFreeAdapterChannel+0x109
    fffff880`08e2b190 fffff800`02c2071f : fffffa80`077eb400 00000000`0000005c fffffa80`08665830 fffffa80`09e21f10 : hal!HalAllocateAdapterChannel+0x11a
    fffff880`08e2b1d0 fffff880`01420750 : fffffa80`0785c2c0 fffffa80`08673010 fffffa80`000000a0 fffff880`05890c40 : hal!HalBuildScatterGatherList+0x2f3
    fffff880`08e2b240 fffff880`0564c76b : fffffa80`0833b1a0 00000000`00000000 fffffa80`07d6c430 fffff880`057f1aa0 : ndis!NdisMAllocateNetBufferSGList+0x110
    fffff880`08e2b2e0 fffffa80`0833b1a0 : 00000000`00000000 fffffa80`07d6c430 fffff880`057f1aa0 00000000`00000000 : NETw5s64+0xb76b
    fffff880`08e2b2e8 00000000`00000000 : fffffa80`07d6c430 fffff880`057f1aa0 00000000`00000000 0000005c`00000100 : 0xfffffa80`0833b1a0
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    NETw5s64+b76b
    fffff880`0564c76b ??              ???
    
    SYMBOL_STACK_INDEX:  c
    
    SYMBOL_NAME:  NETw5s64+b76b
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: NETw5s64
    
    IMAGE_NAME:  NETw5s64.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4aafedb7
    
    FAILURE_BUCKET_ID:  X64_0xA_NETw5s64+b76b
    
    BUCKET_ID:  X64_0xA_NETw5s64+b76b
    
    Followup: MachineOwner
    ---------
    
    3: kd> lmvm NETw5s64
    start             end                 module name
    fffff880`05641000 fffff880`05cee000   NETw5s64 T (no symbols)           
        Loaded symbol image file: NETw5s64.sys
        Image path: \SystemRoot\system32\DRIVERS\NETw5s64.sys
        Image name: NETw5s64.sys
        Timestamp:        Wed Sep 16 01:40:39 2009 (4AAFEDB7)
        CheckSum:         006A6E93
        ImageSize:        006AD000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 2
    Window 7 64-bit
    Thread Starter
       #3

    Thank you, but my driver is up-to-date. However, I did some research and it appears that intel wifi adapters are known to cause BSOD and INTEL has done nothing to improve the situation. So I might need to switch to atheros
      My Computer


  4. Posts : 22
    Windows 7 x64
       #4

    Where did you check for the driver update? Please note that Windows Update doesn't usually have up to date drivers. You have to check the manufacturer's website (i.e. https://downloadcenter.intel.com/default.aspx).
      My Computer


 

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