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Windows 7: Working on friend's computer bsod while in msword

13 Oct 2013   #1

Windows 7 Home Premium 64 bit
Working on friend's computer bsod while in msword

I am working on a friends computer, and they are saying it BSODs during MSword. I "assume" this may be the problem, but before i tamper with it I was hoping someone could "decode" this event for me;

Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Extra information about the problem
BCCode: e1
BCP1: FFFFF8000397DAD0
BCP2: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

My System SpecsSystem Spec
13 Oct 2013   #2

Windows 7 Home Premium 64 bit

My System SpecsSystem Spec
13 Oct 2013   #3

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

My System SpecsSystem Spec


 Working on friend's computer bsod while in msword

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