New
#1
BSOD while browsing
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF960000F4283
BCP3: FFFFF88009EDB060
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\101413-16972-01.dmp
C:\Users\Jo2J\AppData\Local\Temp\WER-49046-0.sysdata.xml
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C:\Windows\system32\en-US\erofflps.txt
here is the dump file Attachment 289740
please help me. thank you.