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| 15 Oct 2013 | #1 |
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BSOD KMODE_EXCEPTION_NOT_HANDLED 0x0000001e
My sister has been getting a bunch of BSOD all the time I have attached the mini dump.
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| 16 Oct 2013 | #2 |
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Hello There!
Remove: Code:
Start Menu\Programs\AVG Family Safety Public:Start Menu\Programs\AVG Family Safety Public Start Menu\Programs\Trend Micro Titanium Internet Security SMH-PC\SMH:Start Menu\Programs\Trend Micro Titanium Internet Security SMH-PC\SMH
You may also take a look at: Good & Free System Security Combination Virus Check: Make scans with these tools below:Application conflict: Reduce the start-up items. This will help avoid software conflicts:Please run these tests and report back the results. 1. SFC /scannow to check windows for corruption - SFC /SCANNOW - System File Checker 2. Disk check for errors on the hard drive - Run Disk Check in Windows 7 5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure |
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Note
Do not start the trial version of MalwareBytes | 17 Oct 2013 | #3 |
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OK I will run the scans for her, Why the need to remove
Start Menu\Programs\AVG Family Safety Public:Start Menu\Programs\AVG Family Safety Public Start Menu\Programs\Trend Micro Titanium Internet Security SMH-PC\SMH:Start Menu\Programs\Trend Micro Titanium Internet Security SMH-PC\SMH Those are her internet content filter. At least the AVG family is, they don't want to have that turned off I am sure. |
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| 17 Oct 2013 | #4 |
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Because they are contributing to BSODs.
You can install them back if they weren't the cause. |
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BSOD KMODE_EXCEPTION_NOT_HANDLED 0x0000001e
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BSOD error 0x0000001e KMODE_EXCEPTION_NOT_HANDLED this happens at random times could be 3x a day or nothing for a few days iv attached the desktop pc zip file if i need to give any more info just ask im in no way a pc geek i just use it for games so i will prob need a walk through like a 4 year old to get this fixed thanks in advance |
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