New
#1
BSOD KMODE_EXCEPTION_NOT_HANDLED 0x0000001e
My sister has been getting a bunch of BSOD all the time I have attached the mini dump.
My sister has been getting a bunch of BSOD all the time I have attached the mini dump.
Hello There!
Remove:
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:Code:Start Menu\Programs\AVG Family Safety Public:Start Menu\Programs\AVG Family Safety Public Start Menu\Programs\Trend Micro Titanium Internet Security SMH-PC\SMH:Start Menu\Programs\Trend Micro Titanium Internet Security SMH-PC\SMH
- Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
- Help protect your PC with Microsoft Security Essentials
- Malwarebytes Free
You may also take a look at: Good & Free System Security CombinationNoteDo not start the trial version of MalwareBytes
Virus Check:
Make scans with these tools below:
Application conflict:
Reduce the start-up items. This will help avoid software conflicts:
Please run these tests and report back the results.
1. SFC /scannow to check windows for corruption - SFC /SCANNOW - System File Checker
2. Disk check for errors on the hard drive - Run Disk Check in Windows 7
3. Troubleshoot apps by a clean boot - Performing a Clean Startup
4. Memtest86+ paying attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure
OK I will run the scans for her, Why the need to remove
Start Menu\Programs\AVG Family Safety Public:Start Menu\Programs\AVG Family Safety Public Start Menu\Programs\Trend Micro Titanium Internet Security SMH-PC\SMH:Start Menu\Programs\Trend Micro Titanium Internet Security SMH-PC\SMH
Those are her internet content filter. At least the AVG family is, they don't want to have that turned off I am sure.