error code 0x490


  1. metso
    Posts : 2
    windows 7 home premium 64bit
       New #1

    error code 0x490


    not that good round windows but here is my problem, everytime i turn on my laptop now i get prompted to start windows normally or do a check which cant fix my problem. here is the info it has given me so far
    root cause found
    unknown bugcheck
    bugcheck f4.parameters=0x3,0xfffffa8003bc6060,0xfffffa8003bc6340,0xfffff80002bd0350
    repair check
    system files integrity
    check and repair
    result failed, error code=0x490
    then i installed some updates when i turned the laptop off, installed the updates then once it finally configured them i got this
    problem signature
    problem name blue screen
    os version 6.1.7601.2.1.0.7683
    locale id 2057


    bc code f4
    bcp1 0000000000000003
    bcp2 fffffa8003806b30
    bcp3 fffffa8003806e10
    bcp4 fffffa8002dbf7b0
    os version 6-1-7601
    service pack 1-0
    product 768-1
    windows minidump

    thats all i av got so far, sorry for my stupidness in advance lol
    thankyou.Attachment 290054sorry for not renaming file but sf 16 10 2013 is mine
    Last edited by metso; 16 Oct 2013 at 15:27.
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  3. Kaktussoft
    Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       New #2

    unknown bugcheck
    bugcheck f4.parameters=0x3,0xfffffa8003bc6060,0xfffffa8003bc6340,0xfffff80002bd0350
    repair check
    system files integrity
    check and repair
    result failed, error code=0x490

    => was that in recovery environment?
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  4. Kaktussoft
    Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       New #3

    When does bsod appear? after of before login. You see win7 animation logo?

    Try to boot to "safe mode" and tell at what stage it crashes
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  6. Kaktussoft
    Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       New #4

    Since when do you have this problem?
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  7. metso
    Posts : 2
    windows 7 home premium 64bit
    Thread Starter
       New #5

    when it started


    think this started cus of malware or virus.a friend put on avg and after multiple scans and checks(keeping the old windows it seemed ok.after a few days it became really slow startin up ten min plus but once loaded seemed fine.after a few days it happened again so i tryed formatting it but half way thro brought up the blue screen saying hard drive system faliure so i did it in safe mode and again seemed ok.a few days later fed up i tryed a format again after three attemps it finally went on.when you turn it on it brings up the inspiron logo and windows log then says start windows normally or scan disc check runnin the disc check brings up the above errors. now 200 plus updates later still the same and the graphics seem odd to big than they normally are
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