BSOD when running media or playing games, error 0x000000e1


  1. Posts : 2
    Windows 7 Ultimate x64 (6.1.7601.2.1.0.256.1)
       #1

    BSOD when running media or playing games, error 0x000000e1


    As soon as I load my computer, get everything situated and start a game, any media program, or even the internet I get a BSOD with the aforementioned error code. Any ideas? DMP file attached
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to the forum.

    I have seen this bug code common when McAfee is installed. From the dump file it does show that you have McAfee installed. Please uninstall it and see if the BSOD's stop.
    Code:
    mfehidk	Wed Jan 16 00:21:15 2013 (50f59e1b)	000bc7fd		mfehidk.sys
       Note
    Do not start the trial version of MalwareBytes


    Next time you get a BSOD. Please Grab all and upload the files.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck E1, {fffff80002dbaad0, 2, fffffa8004315320, fffffa8004315320}
    
    Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)
    Arguments:
    Arg1: fffff80002dbaad0, address of worker routine (do ln on this to find guilty driver)
    Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
    Arg3: fffffa8004315320, workitem parameter
    Arg4: fffffa8004315320, workitem address
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    nt!IopProcessWorkItem+0
    fffff800`02dbaad0 fff3            push    rbx
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xE1
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff80002b4aef8 to fffff80002ac2b80
    
    STACK_TEXT:  
    fffff880`01fd5ca8 fffff800`02b4aef8 : 00000000`000000e1 fffff800`02dbaad0 00000000`00000002 fffffa80`04315320 : nt!KeBugCheckEx
    fffff880`01fd5cb0 fffff800`02d60bae : 3f3f3f3f`3f3f3f3f fffffa80`03b3ab50 00000000`00000080 fffffa80`03b30040 : nt! ?? ::FNODOBFM::`string'+0x58286
    fffff880`01fd5d40 fffff800`02ab38c6 : fffff880`01e5c180 fffffa80`03b3ab50 fffff880`01e66fc0 3f3f3f3f`3f3f3f3f : nt!PspSystemThreadStartup+0x5a
    fffff880`01fd5d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    nt!IopProcessWorkItem+0
    fffff800`02dbaad0 fff3            push    rbx
    
    SYMBOL_NAME:  nt!IopProcessWorkItem+0
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  51fb06cd
    
    FAILURE_BUCKET_ID:  X64_0xE1_nt!IopProcessWorkItem+0
    
    BUCKET_ID:  X64_0xE1_nt!IopProcessWorkItem+0
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64 (6.1.7601.2.1.0.256.1)
    Thread Starter
       #3

    Ok thank you, I will report back here if that doesn't work. Cheers
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Good luck!
      My Computer


 

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