New
#1
Win 7 BSOD page fault in non page area
I have an ASUS Win 7 laptop. It keeps giving me a BSOD at any time. I have uploaded a zip file with hopefully helpful info.
I have an ASUS Win 7 laptop. It keeps giving me a BSOD at any time. I have uploaded a zip file with hopefully helpful info.
Welcome :) .
One bugcheck is not enough to establish a pattern, if you have some more please upload those as well.
We can see that by looking at the stack that something called win32k in order refresh a window
(redraw) but it hung for some reason and that Kaspersky (klif.sys) could have been involved
in some way or another not much info here.
I see that you have a mix of RAM modules:Code:Unable to load image \SystemRoot\system32\DRIVERS\klif.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for klif.sys *** ERROR: Module load completed but symbols could not be loaded for klif.sys 0xfffff880050aafb0 : 0xfffff960000e0000 : "win32k!DereferenceW32Process <PERF> (win32k+0x0)" 0xfffff880050ab028 : 0xfffff960000ffc0d : win32k!RGNOBJ::bCopy+0x5d 0xfffff880050ab068 : 0xfffff960003c8500 : win32k!gpvwplHungRedraw 0xfffff880050ab088 : 0xfffff800030c5cee : nt!KiPageFault+0x16e 0xfffff880050ab090 : 0x0000000000000008 : Trap @ fffff880050ab090 0xfffff880050ab0f8 : 0xfffff960001ad1fb : win32k!xxxSendMessageToClient+0x1f7 0xfffff880050ab168 : 0xfffff960001acaa7 : win32k!xxxSendMessageTimeout+0x2b6 0xfffff880050ab1a8 : 0xfffff960001687b5 : win32k!DEVLOCKOBJ::bLock+0x411 0xfffff880050ab1b8 : 0xfffff960001a7f5b : win32k!XDCOBJ::RestoreAttributes+0x3b 0xfffff880050ab248 : 0xfffff960001ae249 : win32k!ClearHungFlag+0x41 0xfffff880050ab278 : 0xfffff960001261f1 : win32k!xxxBeginPaint+0x2ad 0xfffff880050ab2d8 : 0xfffff960001bf2ec : win32k!NtUserBeginPaint+0x8c 0xfffff880050ab378 : 0xfffff960001c27bd : win32k!NtUserGetProp+0x6d 0xfffff880050ab3a8 : 0xfffff800030c6e53 : nt!KiSystemServiceCopyEnd+0x13 0xfffff880050ab3b0 : 0xfffffa80109d4b50 : Trap @ fffff880050ab3b0 0xfffff880050ab3c8 : 0xfffff80003394eb9 : nt!CmpDoOpen+0x319
Did the issues start shortly after upgrading?Code:[Memory Device (Type 17) - Length 28 - Handle 0040h] Physical Memory Array Handle 003fh Memory Error Info Handle [Not Provided] Total Width 64 bits Data Width 64 bits Size 4096MB Form Factor 0dh - SODIMM Device Set [None] Device Locator ChannelA-DIMM0 Bank Locator BANK 0 Memory Type 18h - Specification Reserved Type Detail 0080h - Synchronous Speed 1333MHz Manufacturer Elpida Serial Number Asset Tag Number Part Number EBJ41UF8BCS0-DJ-F [Memory Device (Type 17) - Length 28 - Handle 0041h] Physical Memory Array Handle 003fh Memory Error Info Handle [Not Provided] Total Width 64 bits Data Width 64 bits Size 4096MB Form Factor 0dh - SODIMM Device Set [None] Device Locator ChannelB-DIMM0 Bank Locator BANK 2 Memory Type 18h - Specification Reserved Type Detail 0080h - Synchronous Speed 1333MHz Manufacturer 859B Serial Number Asset Tag Number Part Number CT51264BC160B.M16F
Please test the RAM for errors or else debugging a faulty / mismatched RAM is futile.
Testing the RAM:
When done with the testing procedure take a picture and upload it here.
If MEMTest86+ gives a clean bill of health remove the recently added module (RAM stick)
and run the system that way for a couple of days and observe the system's stability.
A final word for now, Win32k is mainly a graphic oriented driver but also interacts with other
components of the system I/O being one of them, I noticed your touchpad driver is pretty out dated
please update the driver.
Code:lmvm syntp Browse full module list start end module name fffff880`06059000 fffff880`061be000 SynTP (deferred) Image path: \SystemRoot\system32\DRIVERS\SynTP.sys Image name: SynTP.sys Timestamp: Fri May 06 05:28:49 2011
Keep us posted :) .