BSOD playing Fifa 14, streaming video (bccode 124)


  1. Posts : 2
    Windows 7 ultimate x64
       #1

    BSOD playing Fifa 14, streaming video (bccode 124)


    In the last couple weeks, I have experienced the 0x00000124 bsod when streaming games and playing video games (fifa 14/skyrim/planetside 2). The Video card (twin frozr radeon hd 7850) is the newest component, and around a month or so ago I did reformat and install windows 7 ultimate in order to get it onto my larger drive I switched in from an external disk. The issue seems to occur after a bit of time, and sometimes I can get 3-5 soccer streams at a time without an issue until a bsod occurs, or after up to an hour on fifa 14.

    attached is the log from the diagnostic tool. any help would be much appreciated. I'd love to not crash with a minute left in the MLS cup again.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi siskoeva.

    A stop 0x124 is usually a hardware error.

    Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :

    • Double click to open it.
    • Click this button only:
    • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.

    Are you overclocking?
    Code:
      Processor Manufacturer        AMD              
      Processor ID                  430f1000fffb8b17
      Processor Version             AMD Phenom(tm) II X4 970 Processor                  
      Processor Voltage             8fh - 1.5V
      External Clock                200MHz
      Max Speed                     3500MHz
      Current Speed                 3792MHz
    As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
    How To Clear CMOS (Reset BIOS)

    Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
    eXtreme Power Supply Calculator
    Also let us know the wattage of your PSU.

    Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.
    Do it twice. One after 30 minutes of normal usage, and one after a couple of hours of normal usage.

    Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.
    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    Stress test the CPU.
    Hardware - Stress Test With Prime95

    Let us know the results.
    _________________________________________________________________________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa8008886028, b454a000, 135}
    
    Probably caused by : AuthenticAMD
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8008886028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b454a000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_AuthenticAMD
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  fifa14-SKIDROW
    
    CURRENT_IRQL:  f
    
    STACK_TEXT:  
    fffff880`02f6ca88 fffff800`02c30a3b : 00000000`00000124 00000000`00000000 fffffa80`08886028 00000000`b454a000 : nt!KeBugCheckEx
    fffff880`02f6ca90 fffff800`02df3463 : 00000000`00000001 fffffa80`089792e0 00000000`00000000 fffffa80`08979330 : hal!HalBugCheckSystem+0x1e3
    fffff880`02f6cad0 fffff800`02c30700 : 00000000`00000728 fffffa80`089792e0 fffff880`02f6ce30 00000000`23547700 : nt!WheaReportHwError+0x263
    fffff880`02f6cb30 fffff800`02c30052 : fffffa80`089792e0 fffff880`02f6ce30 fffffa80`089792e0 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`02f6cc80 fffff800`02c23e8f : 00000000`269dfe88 00000000`00000001 fffff880`02f6ceb0 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`02f6ccc0 fffff800`02cdb4ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
    fffff880`02f6ccf0 fffff800`02cdb313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`02f6ce30 00000000`69278bee : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    00000000`269dfdc0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x69278bee
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: AuthenticAMD
    
    IMAGE_NAME:  AuthenticAMD
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
    
    BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 2
    Windows 7 ultimate x64
    Thread Starter
       #3

    Daemon and anything with sptd was delete a week ago as I had seen that had been a problem in other threads. uninstall was grey, so all good there.

    I've got a 750w PC Power and Cooling 750W MK II Silencer. the calculator showed I'd need much much less than that.

    memcheck - no errors

    chkdsk - no bad sectors

    reset cmos - this has helped. OC may have been the issue

    gpu never went above 54c during furmark

    cpu never went above 53c during prime95

    I believe TurboV evo was the culprit. installed and probably accidentally ran it when I was setting everything up without spending any time on it or actually working to oc. I forgot to get back and run tests/tweak it as I had some work I needed to get done, and it went to the back of my mind.

    I've run the tests you've asked and reset the clock to stock. that seemed to be the cause of the problem. I went ahead and ran skyrim, fifa 14, and saints row 4 for a little bit of time similar to when I'd hit my bsod, and then opened up about 20 video streams without any BSOD. seems like case closed, although I'll make sure to stress it some more tonight. Thank you very much!
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    siskoeva said:
    I've run the tests you've asked and reset the clock to stock. that seemed to be the cause of the problem. I went ahead and ran skyrim, fifa 14, and saints row 4 for a little bit of time similar to when I'd hit my bsod, and then opened up about 20 video streams without any BSOD. seems like case closed, although I'll make sure to stress it some more tonight. Thank you very much!
    Apparently it is a good news. If it starts causing issues again, let us know.
      My Computer


 

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