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Windows 7: Win7 Crashes. Not sure why. Please help.

23 Oct 2013   #21

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

I am not sure why the OP is so reluctant/unwilling to supply the necessary data. Either he is not having the necessary faith () on us, or not able to follow the instructions (if one is not able to update logs, he will never be able to follow the later instructions) or just kidding and passing time.

I asked for it 3 times, and carwiz for 2 times, total five times. Undoubtedly more than enough.

Anyway, unsubscribing. Seeing no reason to be here.

My System SpecsSystem Spec
23 Oct 2013   #22

Windows 7 Pro 64Bit

Arc - Sorry to hear you go. The crashes are no joke. They are really happening. The minidump aren't proof enough? I can follow instructions, but when they are a bit scary my brain goes to turd mode. Come back!

Carwiz - I hope you are staying. I would like to get this issue with my computer nailed.

Update: my mouse is running normal speed after doing a sfc /scannow. The mouse was sluggish when the crashes started. Not sure why. Not sure if my brain was making things up. Now, the mouse is reacting as before the crashes, quick to the touch and smooth.
My System SpecsSystem Spec
23 Oct 2013   #23

Windows 7 Pro-x64

Quote   Quote: Originally Posted by WRCLA View Post
Is this a good thing?
Well, yes and no. It's good that it didn't find any errors but I was expecting to see some Registry fixes at least. Perhaps those are done silently through the log only. A Logitech Unifying USB device was causing some faults due to missing software or registry keys.

I've been going through your drivers and event logs in some detail since the dumps don't provide a lot of clues to the hardware error (0x124) other than a CPU Bus timeout. While it doesn't appear to be linked to any software, Daemon Tools is normally a prime suspect in crashes because of the way it fudges hardware. Specifically, a CD drive.

For test purposes, un-install Daemon Tools.

You also have some drivers from what appears to be for a load sensing device (National Instruments) and some type of development board (MikroElektronika). (Perhaps for PIC devices?) These drivers couldn't be verified so it would be a good idea to make sure you have the most recent drivers. I didn't see these devices installed so if the boards have been removed, you should un-install the software for them.
My System SpecsSystem Spec

24 Oct 2013   #24

Windows 7 Pro 64Bit

I reinstalled NVIDIA 3D Vision Driver 311.06, Graphics Driver 311.06, and Update 1.11.3 in the morning. I haven't had a crash so far. I think this solves the "Display driver stopped responding and has recovered" problem.

But I am not sure about the rest of the system, such as why was mouse sluggish.

I also uninstall Daemon Tools. Again no crashes so far.

Not sure why the National Instruments and MikroElektronika drivers are there. I know I install their software though. They are for data logging and PIC programming respectively.

Carwiz, what now?
My System SpecsSystem Spec
24 Oct 2013   #25

Windows 7 Pro-x64

Doesn't the data logger and PIC programmer have PCI cards? If so, they will have hardware drivers and that's why they were included as suspect causes. The drivers show up in your system. Just make sure you have the most up-to-date drivers and/or software updates for them. The USB faults showed up during the review of your logs to determine the cause of the BSODs and not related. It was mentioned only as a possible cause for the sluggish mouse.

As I mentioned, the BSODs are caused by a hardware fault on the CPU bus (as reported by the AMD processor) but there isn't enough information to tie them to a single or specific cause. The plan of attack is to insure all your drivers are current for the hardware in your system.

Keep the system as is for the time being and monitor system temperatures occasionally. If you don't have any more 0x124 stop codes, I would reframe from using Daemon Tools. It's known to cause problems. Report back in a few days whether you have problems or not. If you do have additional problems, upload a fresh run of the BSOD utility. I'll stay subscribed to this thread and watch for an email message.
My System SpecsSystem Spec
25 Oct 2013   #26

Windows 7 Pro 64Bit

Roger that.
My System SpecsSystem Spec
02 Nov 2013   #27

Windows 7 Pro 64Bit

Hi Carwiz,

So far, since the last update, my computer hasn't crashed. The SF_Diagnostic files are attached. Please, take a look at them and see if you could find why the crashes happened in the first place.

Also, my mouse is being slow again. ...Especial when I have lots of windows open. This never happened before the crashes.
My System SpecsSystem Spec

 Win7 Crashes. Not sure why. Please help.

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