Win7 Crashes. Not sure why. Please help.

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  1. Posts : 15
    Windows 7 Pro 64Bit
       #1

    Win7 Crashes. Not sure why. Please help.


    My computer with win7 pro 64bit is crashing once or twice a day. I tried - win memory diagnostic, virus scan, sys file checker, registry cleaner (winaso). None worked. I think registry cleaner made it worse. Also I used registry cleaner (ccleaner) last month. So I think something is wrong with me registry.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2
      My Computer


  3. Posts : 15
    Windows 7 Pro 64Bit
    Thread Starter
       #3

    I tried the SF - Diagnostic Tool. It gathered my dump files. They are attach. Please take a look at them.
      My Computer


  4. Posts : 4,161
    Windows 7 Pro-x64
       #4

    The dumps are caused by a hardware error but the WHEA record doesn't contain any parameters. This could be caused by catastrophic failure, memory faults in CPU cache or memory faults. Check your system temperatures, especially CPU temps. Also, follow the directions to capture system files and event logs. If you are overclocking, stop!
      My Computer


  5. Posts : 15
    Windows 7 Pro 64Bit
    Thread Starter
       #5

    Probably not the temps. I got a huge thermo transfer for the cpu, gpu, psu. Also, I am not overclocking. When I checked the temps with SpeedFan, they all check out fine, way below the 100's (c), around the 33's (c).

    Could you reply with what are in the dumps? For some reason, WinDbg does not install in my computer. Could it because of the VS12 installed in my computer?
      My Computer


  6. Posts : 15
    Windows 7 Pro 64Bit
    Thread Starter
       #6

    A moment ago, my computer was about to crash. It stop for a while. Then it came back.

    When it came back, Windows notified me the video card driver (Nvidia) recovered. Does this mean the video driver is the problem? Last driver update was on 9/12/13.
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    This one?



    In 90% of the cases, it is a hardware error. But that error is not possible to found by stress test, coz it is random in nature.

    From the limited data you supplied, we cannot see the model of the card and the driver in use. You are suggested to post following the Blue Screen of Death (BSOD) Posting Instructions, once again; after post Win7 Crashes. Not sure why. Please help..
      My Computer


  8. Posts : 4,161
    Windows 7 Pro-x64
       #8

    I wouldn't rely on Speed Fan. Even your voltages are whacked according to that. Intel processors can fail if you exceed the +/-5% limit on voltages. Download and install HWInfo64 and see what that says but DO NOT run more than ONE temp monitor program at the same time.

    Use the "Grab All" option in the BSOD instructions.
      My Computer


  9. Posts : 15
    Windows 7 Pro 64Bit
    Thread Starter
       #9

    Arc - Yes. It was that, "Display driver stopped responding and has recovered".
      My Computer


  10. Posts : 15
    Windows 7 Pro 64Bit
    Thread Starter
       #10

    Carwiz -

    Wow! HWiNFO64 is thoroughly complete. Attached are the computer specs and readouts.
      My Computer


 
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