BSOD while browsing the internet


  1. Posts : 8
    Microsoft Windows 7 Ultimate 32-bit
       #1

    BSOD while browsing the internet


    I was browsing the internet then suddenly BSOD. I have attached the SF Diagnostic file. Many thanks.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Your network driver is causing the issue.
    Code:
    BugCheck D1, {30, 2, 0, 9370f8a5}
    
    Unable to load image \SystemRoot\system32\DRIVERS\athr.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for athr.sys
    *** ERROR: Module load completed but symbols could not be loaded for athr.sys
    Probably caused by : athr.sys ( athr+428a5 )
    
    Followup: MachineOwner
    ---------
    And the driver is old.
    Code:
    936cd000 937dd000   athr     T (no symbols)           
        Loaded symbol image file: athr.sys
        Image path: \SystemRoot\system32\DRIVERS\athr.sys
        Image name: athr.sys
        Timestamp:        Tue Jun 09 23:34:52 2009 (4A2EA444)
        CheckSum:         0011A043
        ImageSize:        00110000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    You need to update the driver.

    If you want us to assist further in updating the appropriate driver, upload your MSINFO32.nfo file.

    1. Click on the start button
    2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
    3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
    4. Give the time for processing, it will save a .nfo file on your desktop.
    5. Zip it, and upload it following the instruction.

    And, Upload the list of all the third party drivers Using NirSoft DriverView :

    • Download and execute Driverview
    • View > Hide Microsoft Drivers
    • Edit > Select all
    • File > Save Selected Items
    • In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
    • Zip the .txt file and upload it.
      My Computer


  3. Posts : 8
    Microsoft Windows 7 Ultimate 32-bit
    Thread Starter
       #3

    Here are the 2 files you required.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Look at ATHEROS Wireless drivers for Windows. Match your device number and get the right one that you need.

    Also, uninstall Daemon tools. Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall the program at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :

    • Double click to open it.
    • Click this button only:
    • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.

    Let us know the situation.
      My Computer


  5. Posts : 8
    Microsoft Windows 7 Ultimate 32-bit
    Thread Starter
       #5

    I updated the driver and now everything work just fine, also I don't have any more SPTD in my system. Thank you very much
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    OK, now observe the situation for some more time.

    If you notice that everything is really running fine over a reasonably long time, declare the thread as solved.

    For any further BSOD, post following the posting instructions.
      My Computer


 

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