BSOD radomly during browsing and after hibernate

angelios · 25 Oct 2013

Hi,

The BSOD sometimes happens randomly even when only browsing the web. and whenever i wakeup the laptop from hibernation mood it always crashes after sometime.

Whenever i turned on the laptop, I get a msg like this:

Code:

Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7601.2.1.0.768.3
  Locale ID:	17417

Additional information about the problem:
  BCCode:	18
  BCP1:	0000000000000000
  BCP2:	FFFFFA8008C96E80
  BCP3:	0000000000000002
  BCP4:	FFFFFFFFFFFFFFFF
  OS Version:	6_1_7601
  Service Pack:	1_0
  Product:	768_1

The zip SF file is attached..

and this is my system specs:

thanks in advance, :)

koolkat77 · 25 Oct 2013

Welcome to the Forum.

Please remove Avast! antivirus from the system and use Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:

Note

Do not start the trial version of MalwareBytes

Also take a look at: Good & Free System Security Combination

Virus Check:
- Make scans with these tools below:
  - TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
  - Online Virus Scanner Eset
- Application conflict:
  - Reduce the start-up items. This will help avoid software conflicts:
    - Remove Startup Programs in Windows 7
    - Clean Startup in Windows 7

Remove Daemon Tools/Alchohol completely. SPTD.sys is known to cause BSODs.
- How to remove sptd.sys from system
- Registry and SPTD problems | DAEMON Pro Help

Please update these drivers. IF no updates are available, remove the drivers and their software with Revo Uninstaller Free.

taphss.sys Wed Sep 16 01:58:23 2009 (4AAFF1DF)
Anchorfree HSS Adapter [br] Possible BSOD cause seen in mid-2012
http://www.carrona.org/drivers/driver.php?id=taphss.sys

ASMMAP64.sys Thu Jul 2 15:13:26 2009 (4A4C7A36)
LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in Asus systems)
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

hssdrv6.sys Tue May 15 05:06:22 2012 (4FB18FEE)
Hotspot Shield Routing Driver [br] Possible BSOD cause seen in mid-2012
http://www.carrona.org/drivers/driver.php?id=hssdrv6.sys

Revo Uninstaller "Free"
- Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling. This allows you to remove leftover registry entries of the software.
  - Link to download: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

To perform a clean install of a driver, follow this tutorial:
- How to Clean Left Over Driver Files with Driver Sweeper

Use Crystal Disk Info to upload a screenshot of your Hard Drives (s).
- Then test your Hard Drives (s) running a Hard Drive Diag.

Test and Diagnose RAM issues with MEMTEST86+
- Pay close attention to Part 3 of the tutorial "If you have errors". Take the test for at least 7-10 passes. It may take up to 22 passes to find problems.
  - Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold. RAM - Test with Memtest86+

Code:

Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532 
Debug session time: Fri Oct 25 17:13:20.626 2013 (UTC + 6:00) 
System Uptime: 0 days 4:14:06.828 
BugCheck 18, {0, fffffa8008c96e80, 2, ffffffffffffffff} 
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+48de1 ) 
BUGCHECK_STR:  0x18 
PROCESS_NAME:  HD-LogRotator. 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``