BlueScreenView Found out my BSOD problem How do I take care of it?

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  1. Posts : 21
    windows 7 64 bit
       #1

    BlueScreenView Found out my BSOD problem How do I take care of it?


    Okay so I am working on a clients computer for my computer repair business And Of course hes having Crashing errors.
    I knew the problem was Driver related So I ran driver booster and he had 15 outdated drivers.
    I updated all of them And everything ran nice and smooth Until I got a BSOD. So I opened The dump with Bluescreenview And Well.... It turns out to be one of the USB port drivers.
    How would i go about resolving this?

    EDIT: Attached is the correct zipped folder from the SF diagnostic tool
    Last edited by Matts; 22 Nov 2013 at 08:00.
      My Computer


  2. Posts : 21
    windows 7 64 bit
    Thread Starter
       #2

    Feel free to delete this post am getting help now
    Last edited by Matts; 22 Nov 2013 at 10:28.
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    Matts said:
    Really nobody's gonna try to help? Every other thread is getting attention. Good way to treat a new member sevenforums.com
    Within two hours only? You should understand that people have other engagements too in their life and those are also to be attended, with a higher priority than your issue.

    You need to be patient.
      My Computer


  4. Posts : 14,606
    Microsoft Windows 7 Home Premium 64-bit 7600
       #4

    let me just see if i understand this correctly, you are being paid to repair a computer and are asking for our help to do so.
    and as its not happening quickly enough for you you are complaining.
    look on the bright side ,the more hours it takes you to get the help the more hours you can charge for.

    so if you are left waiting for help until after the weekend then your bill should be a healthy one.
    dont forget to thank us when you get paid.
      My Computer


  5. Posts : 21
    windows 7 64 bit
    Thread Starter
       #5

    Not getting payed to repair this pc Its a friends
    I could honestly not care how long it takes Just saying most forums post the fastest and the most on new members threads to draw them in. Just saying.

    OK now back to the fun part
    My friends pc is running kaspersky and Ive read online that kaspersky has sometimes "set this off" But It says USB port driver So Should I try rolling back these drivers?
    Ive also Not seen a case identical like this one where its The usb port driver But then the crash address is ntoskrnl.exe+75bc0
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Matts said:
    Not getting payed to repair this pc Its a friends
    The original post says it is a client for your computer repair business?!?

    Matts said:
    Okay so I am working on a clients computer for my computer repair business And Of course hes having Crashing errors.
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    Anyway .... as all my other threads are attended, now I can see the data ..... If may be said that Kaspersky is failing for your friend/client's computer.
    Code:
    fffff880`03281bc0  fffff880`04cc7170Unable to load image \SystemRoot\system32\DRIVERS\klif.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for klif.sys
    *** ERROR: Module load completed but symbols could not be loaded for klif.sys
     klif+0x63170
    Details about that driver:
    Code:
    klif    Kaspersky Lab Driver    c:\windows\system32\drivers\klif.sys    File System Driver
      My Computer


  8. Posts : 21
    windows 7 64 bit
    Thread Starter
       #8

    There edited my post :P sorry for the confusion. A client A friend A business Am doing this job for free.
    Gonna try to see if my friend wants me to put Comodo On his pc instead of kaspersky.
    Ran memory tests everything seems fine.

    Off topic : Just found out the local high school just caught on fire D:

    PS.
    Sorry for my impatience
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    Comodo may be a good option.
      My Computer


  10. Posts : 21
    windows 7 64 bit
    Thread Starter
       #10

    Yeah comodo is the best one of them all in my opinion. McAfee, avast, Norton, kaspersky, No good in my opinion, But its better than nothing.
      My Computer


 
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