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Windows 7: BSOD in Toshiba Laptop with AMD Radeon Graphics

26 Oct 2013   #1
Loyal Desmond

Windows 64bit
 
 
BSOD in Toshiba Laptop with AMD Radeon Graphics

Hello,

while playing games I have noticed my brother's laptop screen freezes, showing physical dumping reports.
it happened before but not as much as its happening today.

I cannot run my laptop in normal window mode. It only starts in "safe mode".
The message appears is as:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800A5EE4E0
BCP2: FFFFF88005507910
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\102713-30154-01.dmp
C:\Users\Sharif\AppData\Local\Temp\WER-119293-0.sysdata.xml

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I've collected all the necessary information as instructed in this forum. I dont have much technical knowledge. Please help me solve my problem.


My System SpecsSystem Spec
.
26 Oct 2013   #2
Loyal Desmond

Windows 64bit
 
 

Well, I used to play a lot games all together. Today I was trying Splinter Cell Blacklist. Unfortunately I could not even play for 5 mins and the bad thing just happened!
By the way I am using Windows 7 64 bit Home+AMD Radeon HD 7670M+6GB RAM+500GB HDD. In my laptop there are many installed games like Assassin's Creed III, Far Cry III, Call of Duty etc. Also I am using Clone Drive and software like AutoCAD 2013 (which I just uninstalled), MAtLAB etc.
Does it have anything to do with these? Or do I need to repair my OS?
I am really confused?
My System SpecsSystem Spec
Reply

 BSOD in Toshiba Laptop with AMD Radeon Graphics




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