BSOD new build, error 0x0000001e

CptSwagSauce · 27 Oct 2013

Afternoon all,

I apologise that this is my first post, however I am truly at a loss.

My build is:

Intel 4670k i5
Gigabyte Z87X-D3H
(4x4) 16GB Avexir Core Series (1600MHz)
7970 ASUS Matrix

This is a brand new build, of which I have experienced a number of BSODs during it's conception. I am now on my 5th install of Windows and still haven't isolated the issue.

So far I have:

- Memtest'd all memory modules, individually and in different slots (all 1 pass with 0 errors - I will run overnight for a greater number of passes as time has been a constraint).
- Removed my SSD to eliminate this from the possibilities.
- installed old/current/beta GPU drivers.
- Currently no AV installed to eliminate this as a contributing factor

The occurrences seem to have reduced, but not gone completely. I wish I had my previous logs to share, but this is my most recent install of Windows and my only log is now attached.

I am at a loss of where to go next other than perhaps update my motherboard's BIOS?

Any help would be greatly appreciated - apologies if I've left off any information (just ask).

Thanks, Adam

Arc · 27 Oct 2013

Hi CptSwagSauce.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.

Code:

Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532

Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows

Scan the system for possible virus infection with the following programs.

Do some Disc checks.

Re-seat the sata and power cables.

Amke it sure that the HDDis properly screwed there. Also, if possible, change the SATA cable and apply it in another port on the motherboard.
Run chkdsk /f/r, following the option two of the tutorial Disk Check
Seatool for dos: SeaTools | Seagate download
Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

Let us know the results.

CptSwagSauce · 27 Oct 2013

Thank you Arc - Didn't realise I was still missing SP1!

I have done all of the above and no faults were found. I've switched both SATA ports and wire for my HDD connection.

A few hours in and no blue screen which is currently an improvement, although I'm not convinced they have gone away for good just yet. Going to leave it running over night to see if it logs any more BSODs - will report back.

CptSwagSauce · 29 Oct 2013

After a few more nights of research I discovered some Gigabyte motherboards (mine is a Z87X D3H) don't like having all memory slots occupied. After removing 2 of my 4 memory sticks the system now appears to be stable without BSODs.

Not an ideal solution obviously, but it's nice to know where the problem lies!

Hopefully this may help others :).

Arc · 30 Oct 2013

CptSwagSauce said:

After a few more nights of research I discovered some Gigabyte motherboards (mine is a Z87X D3H) don't like having all memory slots occupied. After removing 2 of my 4 memory sticks the system now appears to be stable without BSODs.

Not an ideal solution obviously, but it's nice to know where the problem lies!

Hopefully this may help others :).

What you have said about the board is true.

And your conclusion is also true ...... but that is a bad luck only.