Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: ASUS N53SV-XV1 experiencing BSOD at random

27 Oct 2013   #1

Windows 7 Home Premium x64 SP1
ASUS N53SV-XV1 experiencing BSOD at random

I have an ASUS N53SV-XV1 that has been getting BSOD during normal (browser, outlook). It goes BSOD at random and happens 1-2 a day, during an 8 hour work period.

Make and Model

15.6-inch LED-backlit Full HD display (1920 x 1080)

Graphics Card
NVIDIA® GeForce® GT 540M with 1GB DDR3 VRAM and NVIDIA Optimus Technology

Type : 2nd gen Intel® Core™ i7-2630QM
Speed : 2.0 GHz (with Turbo Boost 2.0 up to 2.9 GHz)
Cache : 3 MB L3


Intel® HM65

Corsair 8GB (2x 4GB) 1333mhz PC3-10666 204-pin DDR3 SODIMM
NOTE: In 2012 I ran Memtest 10+ passes on each stick and there were no errors found.

Crucial M4 SSD 256GB, 2.5" SATA

Optical Drive

Super Multi DVD drive

LAN : 10/100/1000 Mbps Ethernet
WLAN : Integrated 802.11 b/g/n (@2.4GHz)

Built-in Bluetooth™ 2.1

Bang & Olufsen ICEpower®
Built-in Speakers And Microphone
(Realtek High Definition Audio)

1 x USB 3.0 ports
3 x USB 2.0 ports
1 x RJ45 LAN Jack for LAN insert
1 x HDMI
1 x Microphone-in jack
1 x Line-in Jack
1 x VGA port/Mini D-sub 15-pin for external monitor

Output : 19 V DC, 6.3 A, 120 W (Quad Core) / 4.74 A , 90 W (Dual Core)
Input : 100 -240 V AC, 50/60 Hz universal

My System SpecsSystem Spec
28 Oct 2013   #2

Windows 10

Hello :) .

All of the bugchecks are the same.

BugCheck 109, {a3a039d8a31a7ad5, b3b7465ef5974a2b, fffff80005022590, 1}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
Usual causes: Device driver, Breakpoint set with no debugger attached, Hardware (Memory in particular).
This bugcheck is generated when the kernel detects that critical kernel code or
data have been corrupted. There are generally three causes for a corruption:

1) A driver has inadvertently or deliberately modified critical kernel code
 or data.

2) A developer attempted to set a normal kernel breakpoint using a kernel
 debugger that was not attached when the system was booted. Normal breakpoints,
 "bp", can only be set if the debugger is attached at boot time. Hardware
 breakpoints, "ba", can be set at any time.

3) A hardware corruption occurred, e.g. failing RAM holding kernel code or data.

CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
    fffff80005022a39 - nt!WmiQueryTraceInformation+4a9
    [ 01:00 ]
1 error : !nt (fffff80005022a39)

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption



Although I suspect the usual out-dated OEM drivers to be at fault in this case, also the fact that RAM
issues usually generate a wide range of stop-codes the following quote demonstrates the ideal
course of action to be taken at this time, please follow through in the order it appears :) .

Quote   Quote: Originally Posted by Arc View Post
Your crash dumps are not showing any finite probable cause.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Quote   Quote: Originally Posted by Arc View Post
First run it with all the existing/installed RAM modules. If it comes with no error, all is good.

But if it starts showing errors, Stop testing. Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a RAM issue or it is a motherboard issue? Suppose you have got the result like that:
It is a RAM, a bad RAM.

But if you have got a result like that:
It is a motherboard issue. The particular slot is bad.
If memtest comes free from errors, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
28 Oct 2013   #3

Windows 7 Home Premium x64 SP1

Thanks for the detailed response.

I'll run Memtest and check the RAM again in case something has happened since I tested both sticks last year.

Also, I had to RMA the machine last year for what turned out to be a defective motherboard. Hopefully the issue something other that this time. :/
My System SpecsSystem Spec

28 Oct 2013   #4

Windows 10

Keep us posted :) .
My System SpecsSystem Spec
28 Oct 2013   #5

Windows 7 Home Premium x64 SP1

Also, I'll check that the drivers are up to date.

I did do a clean OS install and driver update a couple months ago, but I'll check the ASUS site to see if any updates are available.

ANOTHER ISSUE I'VE BEEN ENCOUNTERING WHICH IS OF NOTE: Resuming Windows after the computer has been in sleep mode takes 5+ minutes. That is, I sit and stare the 'Resuming Windows' screen for 5+ minutes until I'm back into Windows.
My System SpecsSystem Spec
31 Oct 2013   #6

Windows 10

We will deal with that once the BSODs are a thing of the past :) .
Any updates on such / tests results?
My System SpecsSystem Spec
31 Oct 2013   #7

Windows 7 Home Premium x64 SP1

Quote   Quote: Originally Posted by YoYo155 View Post
We will deal with that once the BSODs are a thing of the past :) .
Any updates on such / tests results?
Agreed, that sounds like a good strategy. It's been a busy week, I'm going to start the RAM testing this evening.

My System SpecsSystem Spec
03 Nov 2013   #8

Windows 10

Any updates :) ?
My System SpecsSystem Spec
03 Nov 2013   #9

Windows 7 Home Premium x64 SP1

Quote   Quote: Originally Posted by YoYo155 View Post
Any updates :) ?
I left the machine at work on Friday so I won't be done with testing until Tuesday.
My System SpecsSystem Spec
29 Nov 2013   #10

Windows 7 Home Premium x64 SP1

So I ran MemTest for 10 passes and encountered only a single (1) error which seems odd. Previously I've had a bad stick it finds thousands of errors. Thoughts? Motherboard issue? The MB was replaced ~18 months ago under warranty so this wouldn't be the first time it's given me problems. See attached.
My System SpecsSystem Spec

 ASUS N53SV-XV1 experiencing BSOD at random

Thread Tools

Similar help and support threads
Thread Forum
No Sound Realtek HD - ASUS N53SV
Hallo, I have no sound right now using the Realtek HD audio drivers that I downloaded from my laptop manufactures site. These are the correct drivers too that were on the page for my laptop model ( ASUS N53SV , ) so I'm a bit confused why sound is not working...I do get sound for a bit after I...
Sound & Audio
ASUS N53SV-XV1 SSD Installation
I have an ASUS N53SV-XV1 running Windows 7 Home Premium 64-bit. I just bought a solid state hybrid drive (Seagate Momentus XT 750GB, ST750LX003) and I need to replace the current hard drive. I need to know how to "transfer" my Windows 7 and everything else I've ever downloaded on the hard drive to...
Installation & Setup
ASUS N53SV-XV1 suffering frequent BSOD, Win7 x64
I've being having persistent BSODs happening at random for a while now and am finally getting around to figuring out the problem. I've run Memtest and it came back clean and yesterday started updating drivers (not sure we got to all of them) and the BIOS. Since updating drivers I've had two BSODs...
BSOD Help and Support
Hi, i've had this Asus for about 2 months now and i've experienced 3 BSOD's. They are random and i almost kinda think they happen if i leave the laptop on for a long time, like say; a couple days, but i'm not quite certain. System Specs: Model - Asus N53sv Windows 7 Home Premium X64 Intel...
BSOD Help and Support
Constant random BSODs - ASUS N53SV - Win 7 - Going NUTS - Please HELP!
I don't know enough about computers to figure out what the heck is wrong, but it is making me lose my mind. This laptop is only a few months old and it is causing me major headaches. It usually goes BSOD at random, but after many tests that chance seems to be higher when listening to music,...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 10:05.
Twitter Facebook Google+