Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Crashes during updates.

23 Oct 2009   #1
crimson

Windows 7 Retail
 
 
Crashes during updates.

This is the exact same thing that happened to me on Vista. I thought it was the OS. That is why I switched from Vista back to XP. But Windows 7 does the exact same thing.

When I run Windows Update, it goes to a splash screen saying that updates are being installed. I then get an error:
"Failure configuring Windows features. Reverting changes. Do not turn off your computer."

It just does this loop forever making it completely impossible to get into my system. When this happened with Vista, there was nothing I could do. I just formatted it, and went back to using XP whose updates work perfectly fine. With W7, the first time I did updates, everything went fine. Then last week, I updated it, and it gave me this error again. But why?


This error happened to me both for Windows 7 64 and Vista Ultimate 64. Everytime I run Windows Update, it does this which completely crashes my system. Now I have to format, and install XP.




System Manufacturer/Model Number Self
OS Windows 7 RC 7100
CPU Intel Core 2 Quad Q9300. 2.5GHz 64-bit.
Motherboard Asus P5B-VM SE (Micro ATX)
Memory 8GB DDR2 PC2-6400 800MHz
Graphics Card EVGA nVidia 8600GT 512MB
Sound Card on motherboard
PSU Antec 650W
Cooling Processor duct, vents, 1 case fan, 1 PSU fan, processor heatsink/fan.
Hard Drives Western Digital 1TB, 7200rpm, SATA 3.0
Internet Speed AT&T 6mbps DSL
Other Info Lite-On DL DVD burner. D-Link Modem/Router. General Electric KB, Optical Scroll Mouse, Speakers.


My System SpecsSystem Spec
.
23 Oct 2009   #2
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Please fill in detailed system & hardware specs so we can analyze things more clearly.

You can see My System Specs in the lower left hand corner by clicking on it
My System SpecsSystem Spec
23 Oct 2009   #3
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by crimson View Post
This is the exact same thing that happened to me on Vista. I thought it was the OS. That is why I switched from Vista back to XP. But Windows 7 does the exact same thing.

When I run Windows Update, it goes to a splash screen saying that updates are being installed. I then get an error:
"Failure configuring Windows features. Reverting changes. Do not turn off your computer."

It just does this loop forever making it completely impossible to get into my system. When this happened with Vista, there was nothing I could do. I just formatted it, and went back to using XP whose updates work perfectly fine. With W7, the first time I did updates, everything went fine. Then last week, I updated it, and it gave me this error again. But why?


This error happened to me both for Windows 7 64 and Vista Ultimate 64. Everytime I run Windows Update, it does this which completely crashes my system. Now I have to format, and install XP.
The Vista crashing after updates problem was related to installing updates with more than 2GB memory installed. That problem was fixed by simply installing Vista SP-1 right after you install Vista but before you download or install any of the updates.

What might help is to sort through the updates and only allow Windows 7 to download a few of the required updates at a time rather than trying to get them all at once.

You may also be able to figure out which update is causing the problem this way by downloading and installing them one at a time.

If you don't need the language pack update than just don't allow Windows to download or install them.

This procedure also helped with Vista if you didn't have SP-1.
My System SpecsSystem Spec
.

23 Oct 2009   #4
crimson

Windows 7 Retail
 
 

Actually, the Vista I installed at first was Windows Vista Ultimate 64 SP1. I got it March 2009. I installed it clean. As usual, they force you to create a main-user during setup. As soon as setup was complete, I rebooted. On my first boot, I immediately logged off of the main-user, and logged on as administrator. I then deleted the main-user in Computer Management. Then I configured the network. The next thing I did after that was run the activation validation. Once all of that was complete, I rebooted.

As soon as the computer rebooted, I went straight to run Windows Update. That's when it crashed on me as described above.

With Windows 7, I went through the exact same proceedure in May when I downloaded the RC 7100. Windows Update went perfect. I cursed Vista, and praised W7. When the updates were complete, I shut off automatic updates. Last week, I finally decided to run another update for W7. I hadn't updated it at all since I installed it back in May. I chose the whole heap of updates that were available, and commenced the process. And low and behold, my computer crashed the exact same way as it did with Vista.
My System SpecsSystem Spec
23 Oct 2009   #5
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by crimson View Post
Actually, the Vista I installed at first was Windows Vista Ultimate 64 SP1. I got it March 2009. I installed it clean. As usual, they force you to create a main-user during setup. As soon as setup was complete, I rebooted. On my first boot, I immediately logged off of the main-user, and logged on as administrator. I then deleted the main-user in Computer Management. Then I configured the network. The next thing I did after that was run the activation validation. Once all of that was complete, I rebooted.

As soon as the computer rebooted, I went straight to run Windows Update. That's when it crashed on me as described above.

With Windows 7, I went through the exact same proceedure in May when I downloaded the RC 7100. Windows Update went perfect. I cursed Vista, and praised W7. When the updates were complete, I shut off automatic updates. Last week, I finally decided to run another update for W7. I hadn't updated it at all since I installed it back in May. I chose the whole heap of updates that were available, and commenced the process. And low and behold, my computer crashed the exact same way as it did with Vista.
I've seen it happen before so your not the first, as I mentioned before, try only allowing one or two updates at a time to download then reboot after they install, repeating the process until you have the ones you need. Also there is no need to get the language pack updates if you don't need them.

Getting them all at once seems to cause problems for some. The same procedure has also worked with Vista in the past.
My System SpecsSystem Spec
23 Oct 2009   #6
crimson

Windows 7 Retail
 
 

OK I'll try the trial/error thing. Is there no actual solution pinpointing the source of this problem?
My System SpecsSystem Spec
23 Oct 2009   #7
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Also try turning 'automatic updates' back on, then proceed to download ... if this works then you can reset it how you want it.

I have mine set to notify me, but to check with me before downloading and installing.

Sometimes Windows Defender, your Anti-virus, or firewall may be the cause.
My System SpecsSystem Spec
23 Oct 2009   #8
crimson

Windows 7 Retail
 
 

Ya I wasn't sure if my Anti-Virus was interfering this time. But this crash happened with Vista before installing any Anti-Virus. I have Defender and Windows Firewall disabled.
My System SpecsSystem Spec
11 Nov 2009   #9
crimson

Windows 7 Retail
 
 

I installed the retail W7. I ran updates, and it didn't crash. Even with security software installed and everything.
My System SpecsSystem Spec
Reply

 Crashes during updates.




Thread Tools




Similar help and support threads
Thread Forum
Windows 7 x64 Sp1 (have sfc log) crashes and errors after updates
Good day all...first off, given everything I've read in the possible related threads, I am a noob. I am running a Toshiba Satellite L505, and last week I used cnet's "download app" updater and well, everything went down hill thereafter. computer freezes, manual restarting being only solution,...
General Discussion
Windows 7 crashes after updates
Hi, new to windows 7 and these forums. I am looking for some advice. I have an HP NC6400 laptop Dual core 2.16ghz 2gb ram new 320g hdd I just got windows 7 professional from msdn and everything works brilliantly until the automatic updates install (I have now set them to manual). My...
BSOD Help and Support
Win 7 crashes after installing updates
After installing updates, my Win 7 system will almost always fail to boot correctly. The Win 7 startup animation shows, and then the screen goes black (as it always does, even when it's functioning normally), but then you can hear an extreme whine from something inside the computer (might be CPU or...
BSOD Help and Support
Windows Updates Causes Crashes
It appears that some of the windows updates have been causing my computer to crash. I had it on automatic updates previously and it crashed several times. System restore didn't work and my computer guy had to do a repair install for me several times, as it kept crashing on him also. We now have...
Windows Updates & Activation
Windows Updates crashes
Every time I get an update that requires rebooting the reboot crashes and reboots again bringing me to launch start up repair. Startup repair crashes before it fully starts reboot the machine again. Then I select normal boot and sometimes it comes out of it and boots up. I'm getting sick of this.
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:16.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App