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BSOD upon exiting sleep 0X00009086 Memory Dump failed
For as long as I can remember having my Dell XPS14z (about a year) it has had a problem where it occasionally crashes going out of sleep. The rate of occurance slowly inched up as time passed until in the past few months, it went out of control. At some points, it crashed 100% of the time exiting sleep.
The computer will wake up, and then one of several things may happen. The computer screen will remain blank; The login page will resume but not register clicks; the login page will resume and register my clicking on my account but it will then freeze; etc. Occasionally the problem resolves itself after a minute, but now, it will eventually go to a blue screen of death, most recently with the error code 0x00009086. (I am not sure if this was always the error code that occured, but it has been the one that is occuring now.)
The memory dump always fails with status 0C000009C. Afterwards, the computer will remember nothing of the crash in the event viewer and simply assume that I improperly shut it down. (Edit: Yes, I did go into the system settings and set the computer to create minidump files)
I have contacted Dell multiple times about this. We have reinstalled the Bios, run Dell Fixit, used a startup option to check the hardware for errors, and reinstalled the graphics cards. Each time, the problem would go away for ~24 hours and then suddenly come back. I have additionally tried using the fsc/scannow and system repair, to no avail.
Does anyone have any experience with this sort of error? I would like to know soon, because otherwise I am slated to reformat my harddrive in late November.
Last edited by Platypus5; 31 Oct 2013 at 22:35.