getting BSODs on Windows 7 64 bit

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  1. Posts : 15
    Windows 7 Ultimate 64 bit
       #1

    getting BSODs on Windows 7 64 bit


    Hey,

    I've recently bought a new computer and I just can't get to work right.
    I've tried to install diffrent versions of Windows 7 64 bit and I keep on getting BSODs, this does not happen on any other 32 bit software I've tried like Vista and Windows 7.
    The BSODs I get varey all the time, currently on last installment, i got 2 crashes: IRQL_NOT_LESS_OR_EQUAL on 0x0000000a
    and BAD_POOL_HEADER on 0x00000019

    any ideas ???
      My Computer


  2. Posts : 15
    Windows 7 Ultimate 64 bit
    Thread Starter
       #2

    this are my computer parts :
    OS Windows 7 Ultimate 64 bit
    CPU Intel 2.33GH 4MB CORE2QUAD Q8200
    Motherboard MSI G41TM-E43 HDMI
    Memory 2X DBT GEIL 2GB DDR2 800MHZ
    Graphics Card(s) POV Nvidia GeForce 9500GT 1GB
    Sound Card O/B
    Monitor(s) Displays Samsung P2350
    Hard Drives Westeren Digital 500GB SATA2
    PSU FPS400-60hcn 12CM FAN
    Case MIDI TOWER EZCOOL
      My Computer


  3. Posts : 11,840
    64-bit Windows 8.1 Pro
       #3

    Hi Yairco...Welcome to the forums...

    Navigate to c:/windows/minidump and zip up the .dmp file for analysis by a local Guru.
      My Computer


  4. Posts : 15
    Windows 7 Ultimate 64 bit
    Thread Starter
       #4

    hey,

    thanks for the super quick reply...

    theres the files. just got another BSOD - SYSTEM_SERVICE_EXCEPTION

    what do u say ?
      My Computer


  5. Posts : 11,840
    64-bit Windows 8.1 Pro
       #5

    We save the analysis for H204.He's the expert in BSOD examination...
      My Computer


  6. Posts : 15
    Windows 7 Ultimate 64 bit
    Thread Starter
       #6

    cool , thanks!.

    meantime I just got another one, this time its SYSTEM_THREAD_EXCEPTION_NOT_HANDLED at 0x1000007e

    I added the dmp file.
      My Computer


  7. Posts : 11,840
    64-bit Windows 8.1 Pro
       #7

    It may be interesting from a forensic stand point to wait for Andre to analyze your dump files, but you may want to start backing up your files in case a re-installation is necessary...
      My Computer


  8. Posts : 15
    Windows 7 Ultimate 64 bit
    Thread Starter
       #8

    belive me I'm ready to go..
    I think its my 10th installment by now. :)
      My Computer


  9. Posts : 5,705
    Win7 x64 + x86
       #9

    These are all errors that affect your memory - so most likely they're a device driver/system service issue. But, numerous different error messages frequently seem to point to hardware issues.

    The only thing of note that I can see is your PSU - it appears to be a 400 watt unit (which is awfully anemic for today's hardware).

    Beyond that I'd wait for H2SO4's advice.

    Summary of the memory dumps:
    Code:
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Debug session time: Fri Oct 23 13:26:52.191 2009 (GMT-4)
    System Uptime: 0 days 0:24:04.752
    BugCheck 3B, {c0000005, fffff8000288b4ec, fffff8800876bfe0, 0}
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  iexplore.exe
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Debug session time: Fri Oct 23 13:02:20.983 2009 (GMT-4)
    System Uptime: 0 days 1:11:52.544
    BugCheck A, {0, 2, 1, fffff800028a4c3a}
    Probably caused by : ntkrnlmp.exe ( nt!AlpcpQueueIoCompletionPort+1aa )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  iexplore.exe
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Debug session time: Fri Oct 23 16:17:16.417 2009 (GMT-4)
    System Uptime: 0 days 2:49:47.352
    BugCheck 1000007E, {ffffffffc0000005, fffff8800418affb, fffff8800593c658, fffff8800593beb0}
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+ab )
    PROCESS_NAME:  System
    DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Debug session time: Fri Oct 23 11:09:09.176 2009 (GMT-4)
    System Uptime: 0 days 0:54:32.111
    BugCheck 19, {3, fffff80002a0aad0, fffff80002a0aad0, fffff80002a0aed0}
    Probably caused by : Pool_Corruption ( nt!ExFreePool+536 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  iexplore.exe
      My Computer


  10. Posts : 1,377
    Win7x64
       #10

    yairco said:
    belive me I'm ready to go..
    I think its my 10th installment by now. :)
    4 very different crashes. You might want to run full memory diagnostics, if you haven't done so already. With new hardware, there's always the possibility of a hardware-level problem.

    One of the crashes looks networky. I'd start by updating this NIC driver, if possible:

    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Timestamp: Thu Feb 26 20:04:13 2009 (49A65B0D)

    Another of the crashes indicates a condition known as pool corruption. To try to catch the culprit at the point where it does the damage, on an elevated (run as admin) CMD prompt:

    VERIFIER /FLAGS 1 /ALL
    <reboot>

    Please upload any minidumps from subsequent crashes for analysis.

    Afterwards, when this is all over, go back to default settings by running:

    VERIFIER /RESET
      My Computer


 
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