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BSOD playing any game, error 0x00000116 (dxgkrnl.sys)
Hello everyone,
One year ago I bought a Samsung RC730-S05IT laptop with Windows 7 Professional x64. It runs an internal Intel HD Graphics 3000, and an external nVidia GeForce GT 540M.
At first I didn't have any problem, but after some months it started to BSOD while playing games. The weird thing is that it was only with some games at the beginning (Amnesia, Nazy Zombie Army, Dead Island 2, ...) while other games weren't affected at all (Left 4 Dead 2, The Stanley Parable). Now, it BSODs with basically every game I play, regardless of the video settings.
The error is 0x00000116, and the BSOD points at nvlddmkm.sys, which is nVidia display driver. I tried installing older nVidia drivers, latest drivers available on Samsung's website and latest drivers available on nVidia's website, with no luck. I also changed HDD and reinstalled Windows (with a non OEM version and with no Samsung crapware), but with no luck.
I've never had to troubleshoot such an annoying problem, so I'm not familiar with which kind of tests I should run (or how to specifically run them), so please help me on that point also.
Thank you in advance,
LorDisturbia
Last edited by LorDisturbia; 03 Nov 2013 at 07:08.