Randomly Getting A BSOD


  1. Posts : 2
    Windows 7 64 Bit
       #1

    Randomly Getting A BSOD


    Hi Guys, I'm suddenly getting some random BSODs can you please help

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 13321

    Additional information about the problem:
    BCCode: 1e
    BCP1: FFFFFFFFC000001D
    BCP2: 00000000002AD942
    BCP3: 0000000000000002
    BCP4: 0000000FFFFFFF00
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\110613-32916-01.dmp
    C:\Users\soulgoodguy\AppData\Local\Temp\WER-157498-0.sysdata.xml

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    UPdated: I have included the dmp file.
    Last edited by soulgoodguy; 05 Nov 2013 at 20:21. Reason: dmp file
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    MSINFO32:
    • Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter> Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
      • Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).



    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {ffffffffc000001d, 2ad942, 2, fffffff00}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+487ed )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: ffffffffc000001d, The exception code that was not handled
    Arg2: 00000000002ad942, The address that the exception occurred at
    Arg3: 0000000000000002, Parameter 0 of the exception
    Arg4: 0000000fffffff00, Parameter 1 of the exception
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.
    
    FAULTING_IP: 
    +0
    00000000`002ad942 ??              ???
    
    BUGCHECK_STR:  0x1E_c000001d
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  chrome.exe
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff80003323738 to fffff800032d8bc0
    
    FAILED_INSTRUCTION_ADDRESS: 
    +0
    00000000`002ad942 ??              ???
    
    STACK_TEXT:  
    fffff880`0a2b8f08 fffff800`03323738 : 00000000`0000001e ffffffff`c000001d 00000000`002ad942 00000000`00000002 : nt!KeBugCheckEx
    fffff880`0a2b8f10 fffff800`032d8242 : fffff880`0a2b96e8 00000000`a14da121 fffff880`0a2b9790 fffffa80`01ee74e0 : nt! ?? ::FNODOBFM::`string'+0x487ed
    fffff880`0a2b95b0 fffff800`032d639f : fffff880`0a2b9790 fffff800`0348ab02 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
    fffff880`0a2b9790 00000000`002ad942 : fffff800`032e964c fffff880`0a2b93d0 00000000`002ad8a0 00000000`002ad880 : nt!KiInvalidOpcodeFault+0x11f
    fffff880`0a2b9928 fffff800`032e964c : fffff880`0a2b93d0 00000000`002ad8a0 00000000`002ad880 00000000`002ad3b0 : 0x2ad942
    fffff880`0a2b9930 fffff800`032f54f3 : 00000000`000a4d1a 00000000`77a28e40 fffff680`003bd140 fffffa80`05fdc628 : nt!MiUnlinkPageFromLockedList+0x3ec
    fffff880`0a2b99b0 fffff800`032e5179 : 00000000`00000000 00000000`77a28e40 00000000`00000000 00000000`00000000 : nt!MiDispatchFault+0x1c3
    fffff880`0a2b9ac0 fffff800`032d6cee : 00000000`00000000 00000000`77a28e40 00000000`fffdb001 00000000`002ade90 : nt!MmAccessFault+0x359
    fffff880`0a2b9c20 00000000`77a28e40 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
    00000000`0011e1d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77a28e40
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt! ?? ::FNODOBFM::`string'+487ed
    fffff800`03323738 cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+487ed
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  521ea035
    
    FAILURE_BUCKET_ID:  X64_0x1E_c000001d_BAD_IP_nt!_??_::FNODOBFM::_string_+487ed
    
    BUCKET_ID:  X64_0x1E_c000001d_BAD_IP_nt!_??_::FNODOBFM::_string_+487ed
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 2
    Windows 7 64 Bit
    Thread Starter
       #3

    Thanks! I'll post the results when I am done ASAP!
      My Computer


 

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