Bad Pool Header 0x19


  1. Posts : 58
    Windows 7 Professional 32bit
       #1

    Bad Pool Header 0x19


    Hello,

    I saw the recent post on the bad pool header, but also read somewhere to make a new thread instead of replying onto an old one..

    This PC is running Windows 7 on an older Toshiba Tecra.
    I am able to boot into Safe Mode, but it's been difficult to navigate within it without crashing apps ( so I didn't yet attempt the SF Diag Tool process)..
    Attached is the DMP file from the BSOD.. Let me know if the attachment isn't helpful -- thanks in advance for replies!
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

       Note
    Do not start the trial version of MalwareBytes



    • System File Checker
      • The SFC /SCANNOW Command - System File Checker scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible. If you have modified your system files as in theming explorer/system files, running sfc /scannow will revert the system files to it's default state.
    • Run Disk Check in Windows 7
      • Run this on your Hard Drive(s). This will show you how to run Check Disk or chkdsk in Windows 7 to check a selected hard disk for file system errors and bad sectors on it. With both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log

    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\USER\Downloads\11_11_2013\11_11_2013.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
    Machine Name:
    Kernel base = 0x83408000 PsLoadedModuleList = 0x83548230
    Debug session time: Mon Nov 11 21:39:31.022 2013 (UTC + 6:00)
    System Uptime: 0 days 0:06:08.160
    Loading Kernel Symbols
    ...............................................................
    .............................
    Loading User Symbols
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 19, {22, 91800000, 0, 0}
    
    *** WARNING: Unable to verify timestamp for avgldx86.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgldx86.sys
    Probably caused by : avgldx86.sys ( avgldx86+6459 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    BAD_POOL_HEADER (19)
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.
    Arguments:
    Arg1: 00000022, 
    Arg2: 91800000
    Arg3: 00000000
    Arg4: 00000000
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x19_22
    
    POOL_ADDRESS: GetPointerFromAddress: unable to read from 83567828
    Unable to read MiSystemVaType memory at 83547d80
     91800000 
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    TAG_NOT_DEFINED_c000000f:  FFFFFFFF80D8B000
    
    LAST_CONTROL_TRANSFER:  from 83520bdc to 8348146e
    
    STACK_TEXT:  
    80d863d8 83520bdc 91800000 80d86414 80d86404 nt!ExpFindAndRemoveTagBigPages+0x1fd
    80d86448 901d2459 91800000 00000000 00000000 nt!ExFreePoolWithTag+0x140
    WARNING: Stack unwind information not available. Following frames may be wrong.
    80d86688 901d12d8 8b528f00 00000000 8b587008 avgldx86+0x6459
    80d866c4 901f59fc 8b528f00 00000000 00000001 avgldx86+0x52d8
    80d869b8 835c1360 864954c0 864c2000 8b6a48f8 avgldx86+0x299fc
    80d86b9c 837ad4b6 00000001 00000000 80d86bd4 nt!IopLoadDriver+0x7ed
    80d86be8 837aa6d4 80811150 8080a5b0 00000000 nt!IopInitializeSystemDrivers+0x163
    80d86c6c 837aead5 0080a5b0 85432980 854c7020 nt!IoInitSystem+0x6de
    80d86d48 8358b453 80d86d90 835f046a 8080a5b0 nt!Phase1InitializationDiscard+0xce7
    80d86d50 835f046a 8080a5b0 9ef01476 00000000 nt!Phase1Initialization+0xd
    80d86d90 83491989 8358b446 8080a5b0 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    avgldx86+6459
    901d2459 ??              ???
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  avgldx86+6459
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: avgldx86
    
    IMAGE_NAME:  avgldx86.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  52244eb2
    
    FAILURE_BUCKET_ID:  0x19_22_avgldx86+6459
    
    BUCKET_ID:  0x19_22_avgldx86+6459
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm avgldx86
    start    end        module name
    901cc000 901fa000   avgldx86 T (no symbols)           
        Loaded symbol image file: avgldx86.sys
        Image path: \SystemRoot\system32\DRIVERS\avgldx86.sys
        Image name: avgldx86.sys
        Timestamp:        Mon Sep 02 14:39:14 2013 (52244EB2)
        CheckSum:         0002EC92
        ImageSize:        0002E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 58
    Windows 7 Professional 32bit
    Thread Starter
       #3

    appcrash when trying to run the uninstall from Programs and Features. I found the AVG removal tool, attempting now.
      My Computer


  4. Posts : 58
    Windows 7 Professional 32bit
    Thread Starter
       #4

    That was it.. working well! Thank you.
      My Computer


 

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