BSOD from ataport, can't even run SRO or reinstall Win7


  1. gxray
    Posts : 2
    Windows 7 Ultimate x64
       New #1

    BSOD from ataport, can't even run SRO or reinstall Win7


    I left my computer running while I went to the gym. When I got back an hour later, my computer was frozen. Rebooting gave me a BSOD and I used WhoCrashed in safemode to trace it back to ntfskrnl and dtsoftbus. Removing Daemon Tools allowed me to boot regularly for about 30 seconds. After 30 seconds, I got another BSOD, this time coming from ataport.sys. I'm currently using BackTrack5 I happened to luckily have loaded on a disk laying around. I used Disk Utility to check my HDD's SMART health, and everything is coming back normal (e.g. no bad sectors, filesystem is in the clear.) Unfortunately, I cannot install BackTrack to the HDD so that I can put an OS on a disk, and trying to run Win7 SRO or Win7 install just loads windows files, and then presents me with an ataport.sys BSOD. Am I screwed? Possibly a rootkit? I desperately need advice. Thank you!
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  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #2

    ataport.sys, as you know, is the IDE ATA/ATAPI controller. It is very vulnerable to rootkits. But not be worried that much. Scan the system for possible virus infection with the following programs.


    Also, let us see the crash dumps. Post it following the Blue Screen of Death (BSOD) Posting Instructions.
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  4. gxray
    Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    Thank you for the assistance!

    I decided to run memcheck, and it came back with over 120,000 error on the first pass.
    I pulled my laptops 2GB stick of ram, cleaned it out and blew out the port, reconnected, and haven't had any issues since then.
    Reinstalled Win7 and am in the process of reloading programs.
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