BSOD DRIVER_POWER_STATE_FAILURE ntoskrnl.exe+75bc0

chuckftl · 16 Nov 2013

Greetings -

This computer runs a program named HAUPTWERK, which generates pipe organ sounds based on MIDI input. I leave this computer on all the time with the HAUPTWERK program running. Recently, the BSODs have started - usually overnight and always when no MIDI activity is happening and the computer should be idle. I don't know how to determine which driver is failing and would appreciate some guidance.

DRIVER_POWER_STATE_FAILURE
BUG CHECK: 0x0000009f
Parm 1 = 00000000`00000003
Parm 2 = fffffa80`0d506a10
Parm 3 = fffff800`0457d3d8
Parm 4 = fffffa80`10a61b10
Caused by driver: ntoskrnl.exe
Address = ntoskrnl.exe+75bc0
Microsoft Version: 6.1.7601.18247 (win7sp1_gdr.130828-1532)

Dell Optiplex 790
x64
BIOS: Dell A07, 9/10/11
Memory 16GB

Audio Devices
M-Audio Delta 1010LT
M-Audio FW 410 (this is the most recent device added, although it has been installed for a while before the BSOD started happening)

I have attached the output from the SF Diagnostic Tool

Thanks!
chuck

Arc · 17 Nov 2013

Hi Chuck.

A stop 0x9F BSOD is caused by Advanced Configuration and Power Interface (ACPI), the power management options. Technically it is termed as DRIVER_POWER_STATE_FAILURE. That means, some driver is failing to act or response properly during the power transitions.

The failing drivers, as I am noticing are

mafw.sys, Service for M-Audio FireWire (c:\windows\system32\drivers\mafw.sys); a component of your M-Audio Delta 1010LT sound card.
iastor.sys, Intel AHCI Controller (c:\windows\system32\drivers\iastor.sys); Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller.

Now let us think what should be done these these drivers.

For the M-Audio stuff, I am failing to suggest updates, as there is no feasible update as I am seeing in M-AUDIO - Drivers and Software Search.
Attachment 293933
In that situation, you should try removing that card.

Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.

Right click on "my computer" icon and click "manage" on the context menu.
It will open the "computer management" window.
Select "Device Manager" in the left pane, It will list all the existing devices up.
Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
Select one Intel device item under it, right click, uninstall.
Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
Now restart the computer. At restart, windows will auto configure the appropriate native system driver.

Alternatively, you may try one more thing .... as it is ACPI related ....

Code:

Device object (fffffa80101a8050) is for:
 InfoMask field not found for _OBJECT_HEADER at fffffa80101a8020
 \Driver\usbehci DriverObject fffffa80101879f0
Current Irp 00000000 RefCount 0 Type 00000004 Flags 00000040
DevExt fffffa80101a81a0 DevObjExt fffffa80101a9c00 
ExtensionFlags (0x00000800)  DOE_DEFAULT_SD_PRESENT
Characteristics (0x00000100)  FILE_DEVICE_SECURE_OPEN
AttachedTo (Lower) fffffa800d4db8c0 \Driver\ACPI
Device queue is not busy.

Disable hibernate. Follow Hibernate - Enable or Disable. Disable sleep too. As it is a desktop computer, hibernate and sleep is not needed at all.

If the issues are still there even after disabling hibernate and sleep, remove the M-Audio sound card and uninstall Intel Rapid Storage.

Let us know the results.

chuckftl · 17 Nov 2013

Thanks for the quick reply. I have disabled sleep and hibernate. Will wait a few days to see what happens.

thanks again