Windows 7 Blue screen?


  1. Posts : 2
    Windows 7 Ultimate 64 Bit
       #1

    Windows 7 Blue screen?


    I am having a blue screen about every 2 months for the exact same things. Can anyone help me resolve this issue or lead me in the right direction.
    The info given to me is this:
    Problem shut down unexpectedly
    Files that help describe the problem:
    102613.7425-01.dmp
    sysdata.xml
    WERInternalMetadata.xml
    Warning: If a virus or other security threat causes the problem, opening a copy of the files could harm your computer.

    Problem: Video hardware error
    Files that help describe the problem
    WD-20131105-1739.dmp
    WD-20131026-1421.dmp
    WD-20131217-1337.dmp
    WD-20131111-1446.dmp
    WD-20131109-1950.dmp
    WD-20131115-1629.dmp
    sysdata.xml
    WERInternalMetadata.xml
    Warning: If a virus or other security threat causes the problem, opening a copy of the files could harm your computer.


    Thank you s much for your help.
      My Computer


  2. Posts : 72,055
    64-bit Windows 11 Pro for Workstations
       #2

    Hello revotuner, and welcome to Seven Forums.

    Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help. :)
      My Computer


  3. Posts : 2
    Windows 7 Ultimate 64 Bit
    Thread Starter
       #3

    I was not able to run most of the diagnostic tools you have given me. It said cannot find the file.
    What I was able to get was this:
      My Computer


 

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