Windows 7: BSOD in any browser. Memory Management. Driver Issue

x BlueRobot · 25 Nov 2013

Code:

2013-11-24 20:08:12, Info                  CSI    000002e9 [SR] Verify complete
2013-11-24 20:08:12, Info                  CSI    000002ea [SR] Repairing 1 components
2013-11-24 20:08:12, Info                  CSI    000002eb [SR] Beginning Verify and Repair transaction
2013-11-24 20:08:12, Info                  CSI    000002ec Hashes for file member \SystemRoot\WinSxS\amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63\atidxx32.dll do not match actual file [l:24{12}]"atidxx32.dll" :
  Found: {l:32 b:WsLGpTlqQbNS99ITCkqpWCzfIJgq5ufH2QBefxh9+GE=} Expected: {l:32 b:9vls4vOnyihVVKkUR4IMmVvkUqTHr6om2OnpYSG5FAo=}
2013-11-24 20:08:12, Info                  CSI    000002ed [SR] Cannot repair member file [l:24{12}]"atidxx32.dll" of atiilhag.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-11-24 20:08:12, Info                  CSI    000002ee Hashes for file member \SystemRoot\WinSxS\amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63\atidxx32.dll do not match actual file [l:24{12}]"atidxx32.dll" :
  Found: {l:32 b:WsLGpTlqQbNS99ITCkqpWCzfIJgq5ufH2QBefxh9+GE=} Expected: {l:32 b:9vls4vOnyihVVKkUR4IMmVvkUqTHr6om2OnpYSG5FAo=}
2013-11-24 20:08:12, Info                  CSI    000002ef [SR] Cannot repair member file [l:24{12}]"atidxx32.dll" of atiilhag.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch

Try a Repair Install firstly. It seems like hash mismatches.

x BlueRobot · 25 Nov 2013

Code:

BugCheck C9, {6, 103, fffff9800c1a6c10, 0}

Probably caused by : InputFilter_FlexDef2b.sys ( InputFilter_FlexDef2b+1c30 )

Code:

1: kd> !irp fffff9800c1a6c10
Irp is active with 11 stacks 8 is current (= 0xfffff9800c1a6ed8)
 No Mdl: No System Buffer: Thread fffffa800a803680:  Irp stack trace.  Pending has been returned
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0 10 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [ 1b, 0]   0 10 fffffa800d9c2440 00000000 fffff880040a0120-fffff880031bd198    
	      fffffa800d9c2440: Could not read device object or _DEVICE_OBJECT not found
	usbfilter
			Args: 00000000 00000000 00000000 00000000
 [ 1b, 0]   0 10 fffffa800d9d1be0 00000000 fffff80003715540-00000000    
	      fffffa800d9d1be0: Could not read device object or _DEVICE_OBJECT not found
	nt!ViFilterStartCompletionRoutine
			Args: 00000000 00000000 00000000 00000000
 [ 1b, 0]   0 10 fffffa800d6a5e00 00000000 fffff8800619c200-fffff880031bd3b0    
	      Cannot read _DRIVER_OBJECT at fffffa800b8f7e70
	InputFilter_FlexDef2b
			Args: 00000000 00000000 00000000 00000000
>[ 1b, 0]   0 e0 fffffa800d6a5b80 00000000 fffff80003715540-00000000 Success Error Cancel 
	      Cannot read _DRIVER_OBJECT at fffffa800d9e0b40
	nt!ViFilterStartCompletionRoutine
			Args: 00000000 00000000 00000000 00000000
 [ 1b, 0]   0 e0 fffffa800d6a5940 00000000 fffff880061a5c68-fffff880031bd500 Success Error Cancel 
	      Cannot read _DRIVER_OBJECT at fffffa800b8f7e70
	hidusb!HumPnpCompletion
			Args: 00000000 00000000 00000000 00000000
 [ 1b, 0]   0 e0 fffffa800d6a6b40 00000000 fffff880061b479c-fffff880031bd570 Success Error Cancel 
	      fffffa800d6a6b40: Could not read device object or _DEVICE_OBJECT not found
	HIDCLASS!HidpSynchronousCallCompletion
			Args: 00000000 00000000 00000000 00000000
 [ 1b, 0]   0 e0 fffffa800d6a6b40 00000000 fffff80003389cf0-fffffa800da07e80 Success Error Cancel 
	      fffffa800d6a6b40: Could not read device object or _DEVICE_OBJECT not found
	nt!PnpDeviceCompletionRoutine
			Args: 00000000 00000000 00000000 00000000

Code:

1: kd> lmvm InputFilter_FlexDef2b
start             end                 module name
fffff880`0619b000 fffff880`061a4000   InputFilter_FlexDef2b T (no symbols)           
    Loaded symbol image file: InputFilter_FlexDef2b.sys
    Image path: \SystemRoot\system32\DRIVERS\InputFilter_FlexDef2b.sys
    Image name: InputFilter_FlexDef2b.sys
    Timestamp:        Sat Jun 19 01:36:01 2010 (4C1C10F1)
    CheckSum:         000111CA
    ImageSize:        00009000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Your Dongguan Siliten Electronic Co. - Flex Define HID Keyboard Driver seems to be causing problems, please update the driver from here - DONGWAN472017

Code:

1: kd> !dpx
Start memory scan  : 0xfffff880031bd2a8 ($csp)
End memory scan    : 0xfffff880031be000 (Stack Base)

               rsp : 0xfffff880031bd2a8 : 0xfffff800037290c2 : nt!IovCompleteRequest+0xc2
0xfffff880031bd2a8 : 0xfffff800037290c2 : nt!IovCompleteRequest+0xc2
0xfffff880031bd2f8 : 0xfffff80003726737 : nt!VerifierKeWaitForSingleObject+0x177
0xfffff880031bd318 : 0xfffff8000372fc00 : nt!IovCallDriver+0x550

The driver has marked a IRP as pending in the IRP stack, but has called nt!IoCompleteRequest, when the IRP has finished being processed, it still holds the STATUS_PENDING flag.

nt!IoCompleteRequest Definition:

Code:

VOID 
  IoCompleteRequest(
    IN PIRP  Irp,
    IN CCHAR  PriorityBoost
    );

The first parameter is a pointer to the IRP to be completed.

Code:

1: kd> lmvm usbfilter

start             end                 module name
fffff880`0409c000 fffff880`040ad000   usbfilter T (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\usbfilter.sys
    Image name: usbfilter.sys
    Timestamp:        Wed Aug 29 02:27:12 2012 (503D6FF0)
    CheckSum:         00016B8F
    ImageSize:        00011000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please update your AMD USB Filter Driver, which is most likely to be part of the chipset driver package - Support & Drivers

I would also check your model or motherboard support page.

shortshort · 26 Nov 2013

I guess "Your Dongguan Siliten Electronic Co. - Flex Define HID Keyboard Driver seems to be causing problems, please update the driver from here - DONGWAN472017" is my HP Keyboard??

The website is not clear on updating. Test 1, Test 2, Test 3?? I have no issue putting in a Dell keyboard (I own a bunch) and deleting the old drivers. When I went to the Device & Printers, selected the keyboard, under properties, all options (delete, update ...) were greyed out. Seems it is using the microsoft default drivers. In which case why is it giving me this problem and more importantly, how do I delete them? Thanks.

Ran out of time tonight for more work.

x BlueRobot · 27 Nov 2013

Post a screenshot of the Device Manager greyed out boxes - Screenshots and Files - Upload and Post in Seven Forums

Have you tried deleting the driver from it's folder?

Code:

C:\system32\DRIVERS\InputFilter_FlexDef2b.sys

shortshort · 07 Dec 2013

I did swap keyboards and things are at least much better. Have been busy outside of the computer so I can't say for sure everything is fixed. Today I deleted the driver (from both operating systems). I will run the driver verifier again and see what happens.

Thanks very much for your help.