BOSD caused by dxgmms1.sys, please help!

Page 1 of 2 12 LastLast

  1. Posts : 8
    Windows 7 Ultimate x64
       #1

    BOSD caused by dxgmms1.sys, please help!


    Frequently BSOD caused by dxgmms1.sys, and error code is 7F.
    Mostly occurred when I am watching some online video feeds.
    Already tried to replace the mother board with the video card and tried all version of compatible video card drivers. But still no good.

    I have attached the SF diagnose result zip pack here.
    Wish me luck..
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .
    ___________________________________________________________________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 7F, {8, 80050031, 406f8, fffff880069a34a4}
    
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProcessIsrCompletedPacket+18 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    UNEXPECTED_KERNEL_MODE_TRAP (7f)
    This means a trap occurred in kernel mode, and it's a trap of a kind
    that the kernel isn't allowed to have/catch (bound trap) or that
    is always instant death (double fault).  The first number in the
    bugcheck params is the number of the trap (8 = double fault, etc)
    Consult an Intel x86 family manual to learn more about what these
    traps are. Here is a *portion* of those codes:
    If kv shows a taskGate
            use .tss on the part before the colon, then kv.
    Else if kv shows a trapframe
            use .trap on that value
    Else
            .trap on the appropriate frame will show where the trap was taken
            (on x86, this will be the ebp that goes with the procedure KiTrap)
    Endif
    kb will then show the corrected stack.
    Arguments:
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: 0000000080050031
    Arg3: 00000000000406f8
    Arg4: fffff880069a34a4
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x7f_8
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  a
    
    LAST_CONTROL_TRANSFER:  from fffff8000468d169 to fffff8000468dbc0
    
    STACK_TEXT:  
    fffff800`00ba4d28 fffff800`0468d169 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000406f8 : nt!KeBugCheckEx
    fffff800`00ba4d30 fffff800`0468b632 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff800`00ba4e70 fffff880`069a34a4 : 00000000`00000000 fffffa80`0bbc0e00 fffffa80`0bbbe410 fffff880`069a317e : nt!KiDoubleFaultAbort+0xb2
    fffff880`0be22000 fffff880`069a317e : fffffa80`0bc7b000 00000000`00000000 fffffa80`00000001 fffff880`0be22130 : dxgmms1!VidSchiProcessIsrCompletedPacket+0x18
    fffff880`0be22020 fffff880`069a2f82 : 00000000`0006e0ca 00000000`00000000 fffffa80`0bc7f000 00000000`00000000 : dxgmms1!VidSchDdiNotifyInterruptWorker+0x1ea
    fffff880`0be22070 fffff880`1090a13f : fffffa80`0a5ca480 fffff880`069a70a1 00000000`0005b276 00000000`00000001 : dxgmms1!VidSchDdiNotifyInterrupt+0x9e
    fffff880`0be220a0 fffff880`06941552 : fffffa80`0bbbe410 00000000`00000001 fffff880`0be22159 00000000`00000000 : dxgkrnl!DxgNotifyInterruptCB+0x83
    fffff880`0be220d0 fffffa80`0bbbe410 : 00000000`00000001 fffff880`0be22159 00000000`00000000 fffffa80`00000001 : atikmpag+0x45552
    fffff880`0be220d8 00000000`00000001 : fffff880`0be22159 00000000`00000000 fffffa80`00000001 fffff880`0be221f0 : 0xfffffa80`0bbbe410
    fffff880`0be220e0 fffff880`0be22159 : 00000000`00000000 fffffa80`00000001 fffff880`0be221f0 fffff880`0be22130 : 0x1
    fffff880`0be220e8 00000000`00000000 : fffffa80`00000001 fffff880`0be221f0 fffff880`0be22130 fffffa80`0bc89000 : 0xfffff880`0be22159
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    dxgmms1!VidSchiProcessIsrCompletedPacket+18
    fffff880`069a34a4 4156            push    r14
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  dxgmms1!VidSchiProcessIsrCompletedPacket+18
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: dxgmms1
    
    IMAGE_NAME:  dxgmms1.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5164dc13
    
    FAILURE_BUCKET_ID:  X64_0x7f_8_dxgmms1!VidSchiProcessIsrCompletedPacket+18
    
    BUCKET_ID:  X64_0x7f_8_dxgmms1!VidSchiProcessIsrCompletedPacket+18
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #3

    As I have said, I recently replaced the main board with the onboard ATI HD6570M graphic card. The temperature of the GPU is around 68 degree after 15 minutes of future mark stress testing.
    And the speccy snapshot is attached.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    silverhoof said:
    As I have said, I recently replaced the main board with the onboard ATI HD6570M graphic card. The temperature of the GPU is around 68 degree after 15 minutes of future mark stress testing.
    And the speccy snapshot is attached.
    Well, what I have noticed that the GPU is AMD Radeon HD 6570M/5700 Series. I thought it is a laptop GPU. Are you sure that it is not a GPU but onboard graphics only?

    If so, RMA the motherboard.
      My Computer


  5. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Arc said:
    silverhoof said:
    As I have said, I recently replaced the main board with the onboard ATI HD6570M graphic card. The temperature of the GPU is around 68 degree after 15 minutes of future mark stress testing.
    And the speccy snapshot is attached.
    Well, what I have noticed that the GPU is AMD Radeon HD 6570M/5700 Series. I thought it is a laptop GPU. Are you sure that it is not a GPU but onboard graphics only?

    If so, RMA the motherboard.
    It is a laptop GPU, but it is integrated into the motherboard. I replace the motherboard, so the GPU is replaced at the same time.
      My Computer


  6. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #6

    Another BSOD this afternoon, the SF diag results are uploaded in this post.
    This time it is atikmpag.sys, the error code is 7F.
      My Computer


  7. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #7

    Mate just out of pure curiosity how did you integrate a laptop GPU into a desktop board?? If it is anything like the onboard graphics that boards normally have then it must have taken a lot of de-soldering and re soldering to get the chip back in.

    The laptop you took this out of how on earth did it have a GPU card in it as it doesn't make much sense to me as all the laptops I have ever worked on have just the silicon chip certainly nothing like the cards in a desktop.

    A screen shot would be handy to show me before we go any further.
      My Computer


  8. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #8

    ICit2lol said:
    Mate just out of pure curiosity how did you integrate a laptop GPU into a desktop board?? If it is anything like the onboard graphics that boards normally have then it must have taken a lot of de-soldering and re soldering to get the chip back in.

    The laptop you took this out of how on earth did it have a GPU card in it as it doesn't make much sense to me as all the laptops I have ever worked on have just the silicon chip certainly nothing like the cards in a desktop.

    A screen shot would be handy to show me before we go any further.
    It is a lenovo Y560P laptop with an ATI graphic chip integrated with the mainboard (At least this is the engineer at the service station told me). A week ago, I have my mainboard replaced. So I think my graphic chip is replaced too.Is this relevant?
    And what kind of screen shot do you want?
      My Computer


  9. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #9

    Silverhoof mate someone is taking you for a ride as to take out a laptop GPU and transplant it into a desktop board is just about .... no impossible. The engineer I think is a scammer who is out to relieve you of some of your hard earned cash.
    Take a look at my pic can you see how that GPU could be taken out and the other board chip taken out and then the laptop one being fitted in without some serious and catastrophic thermal damage alone?.
    The pic is of a Toshiba A200 and is fairly typical of most laptops I have never seen one that has a card fixed or removable.
      My Computer


  10. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #10

    Ok I think I see now you replaced the motherboard of the laptop with a new one?

    So if that is the case then the new board will have the GPU already installed as in the pic I posted last post. The engineer still would not be able to swap out the old GPU from the first board to the second new one though as they come pre fitted at the factory and are not meant to be replaced.

    I am sorry my error but it sounded like the GPU had been put into a desktop board.
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 10:54.
Find Us