Performance power management errors and crashing

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  1. Posts : 6
    Windows 7 Home Premium 64 bit
       #1

    Performance power management errors and crashing


    Performance power management features on processor 1 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
      My Computer


  2. Posts : 6
    Windows 7 Home Premium 64 bit
    Thread Starter
       #2

    i also got blue screens and crashing
      My Computer


  3. Posts : 3,056
    Windows 10
       #3

    Welcome, please follow the Blue Screen of Death (BSOD) Posting Instructions :) .
      My Computer


  4. Posts : 6
    Windows 7 Home Premium 64 bit
    Thread Starter
       #4

    power management error & processor firmware issue


    Performance power management features on processor 1 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
      My Computer


  5. Posts : 3,056
    Windows 10
       #5

    Hi thanks for the files unfortunately files are missing, so I'm not getting the full picture,
    But all 32 dump files are the same 0x3B due to an old Gigabyte driver which needs to be removed.

    Code:
    BugCheck 3B, {c0000005, fffff8800851732d, fffff88008b68e40, 0}
    
    Probably caused by : gdrv.sys ( gdrv+332d )
    Code:
    lmvm gdrv
    start             end                 module name
    fffff880`08514000 fffff880`0851d000   gdrv     T (no symbols)           
        Loaded symbol image file: gdrv.sys
        Image path: \??\C:\Windows\gdrv.sys
        Image name: gdrv.sys
        Timestamp:        Fri Mar 13 05:22:29 2009

    Please remove any of Gigabyte's Utilities installed.


    Apart from the above you have a fair amount of an activity coming from Ntfs.sys,
    what is the used security/Anti-Virus software being used?


    Keep us updated.
      My Computer


  6. Posts : 6
    Windows 7 Home Premium 64 bit
    Thread Starter
       #6

    error


    i currently don't have any antivirus installed being i ran a format recovery. Thanks, and im going to try what you stated now.
    Last edited by cnev32; 24 Nov 2013 at 18:54.
      My Computer


  7. Posts : 3,056
    Windows 10
       #7

    Thanks for the files, let me know in the coming days how the system behaves :) .
      My Computer


  8. Posts : 6
    Windows 7 Home Premium 64 bit
    Thread Starter
       #8

    power management error & processor firmware issue


    Still getting the same error after removing all the utilities and installed windows Essentials
      My Computer


  9. Posts : 3,056
    Windows 10
       #9

    Post the new dumps, following the Blue Screen of Death (BSOD) Posting Instructions :) .
      My Computer


  10. Posts : 6
    Windows 7 Home Premium 64 bit
    Thread Starter
       #10

    the blue screen went away with uninstalling utilities
      My Computer


 
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