Random BSOD : DRIVER_IRQL_NOT_LESS_OR_EQUAL, NETIO.SYS & ntoskrnl.exe

frederic1 · 21 Nov 2013

Hello,

And first of all thank you for spending your time to help us, I'm very grateful.

My PC randomly crashes. The BSOD mentions a couple of things like NETIO.SYS or ntoskrnl.exe :
STOP:0x000000D1 (0x0000000000000028, 0x0000000000000002, 0x0000000000000000, 0xFFFFF8800191E6FD)
NETIO.SYS address FFFFF8800191E6FD base at FFFFF8800190E000, DateStamp 5034f6a0

I would be SOOOO HAPPY guys if you could help me. This BSOD is horrible because it happens randomly (sometimes twice in a day, sometimes once every 2 days). Sometimes I study for my exams and bam BSOD. I'm getting nervous and save my work frequently.

I hope you can help me

thanks in advance :)

koolkat77 · 22 Nov 2013

Welcome to the forum.

I see this driver being a problem for you. Could you please uninstall it?

Code:

networx.sys                 Mon Oct 14 04:08:12 2013 (525B19CC)

Please remove all NetWorx software/drivers with Revo Uninstaller Free.

Revo Uninstaller "Free"Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling. This allows you to remove leftover registry entries of the software. Link to download: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

The SFC /SCANNOW Command - System File Checker scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible. If you have modified your system files as in theming explorer/system files, running sfc /scannow will revert the system files to it's default state.
Link to full tutorial: SFC /SCANNOW Command - System File Checker

Run Disk Check on your Hard Drive(s). This will show you how to run Check Disk or chkdsk in Windows 7 to check a selected hard disk for file system errors and bad sectors on it. With both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log
Link to full tutorial: Disk Check

Let us know if it helps.

Bugcheck Summary:

Code:

Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Fri Nov 22 09:10:33.766 2013 (UTC + 6:00)
System Uptime: 0 days 13:52:08.499
BugCheck D1, {28, 2, 0, fffff8800191e6fd}
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Thu Nov 21 19:17:54.554 2013 (UTC + 6:00)
System Uptime: 0 days 11:59:08.397
BugCheck D1, {28, 2, 0, fffff88001b246fd}
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

frederic1 · 22 Nov 2013

koolkat77 thanks so much for such a fast reply !!! :)
Now that you mention Networx, I'm pretty sure that it's the source of the problem because my PC started crashing when I updated it a few weeks ago. I'll follow your advice and uninstall it with Revo Uninstaller.

I already ran "SFC /SCANNOW" and "CHKDSK /R" on all my drives this morning and it didn't find any problem.

Again koolkat thanks so much for your fast reply. I'm uninstalling Networx right now and will let you know how it goes :)

koolkat77 · 22 Nov 2013

Best of luck :)

frederic1 · 22 Nov 2013

koolkat THANK YOU THANK YOU THANK YOU !!! The problem looks solved !!!! I've been using my computer intensively for over 10 hours now and it hasn't crashed on me

Thanks god you guys are here to help us, you can't imagine how stressful it is to have a computer randomly crash on you without knowing why, I was already thinking of buying a new one

Greetings from France !

PS : I've just checked the official Networx forum and it seems to be a known issue, yet no bugfix has been released

koolkat77 · 22 Nov 2013

Thanks for the update. :)

Please mark the thread as solved after further observation :)