Several BSoD related to "ntoskrnl.exe"

Page 1 of 2 12 LastLast

  1. Posts : 17
    Winsows 7 Ultimate x64
       #1

    Several BSoD related to "ntoskrnl.exe"


    I buildt my own custom computer about 3 months ago, and i've kept getting bluescreens.

    the bluescreens appear after i've played a medium-required game (spec wise) like Just Cause 2, or tougher games, like "Total War: Rome 2". The "tougher" graphics, the quicker i blue screen. I've installed BlueScreenViewer, and noticed that every bluescreen, even though the "titles" may be different, all relates to the file "ntoskrnl.exe".

    some of the blue screens i've gotten:
    "BAD_POOL_HEADER"
    "PFN_LIST_CORRUPT"
    "MEMORY_MANAGEMENT"
    "KMODE_EXCEPTION_NOT_HANDLED"

    Let me know if i've skipped some valueable information
    I ran the latest version of Memtest, found 0 errors.
    Please help me, I have no idea of what can cause these errors. I also got the newest drivers currently available for all my components, including BIOS.
    Last edited by Erox; 23 Nov 2013 at 13:49. Reason: Added the .zip file, sorry about not doing so before
      My Computer


  2. Posts : 71,975
    64-bit Windows 11 Pro for Workstations
       #2

    Hey Erox, and welcome to Seven Forums.

    Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help. :)
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    Hi Erox.

    Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :

    • Double click to open it.
    • Click this button only:
    • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.

    Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus.
    5. Apply > OK
    6. Accept then restart.

    Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.
    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.


    If memtest comes to be free form errors, enable Driver Verifier to monitor the drivers.
    Driver Verifier - Enable and Disable
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

       Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

       Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

       Tip




    Let us know the results, with the subsequent crash dumps, if any.
    ________________________________________________________________________________________
    Code:
    BugCheck A, {fffff70440005300, 0, 1, fffff800030880d9}
    
    Probably caused by : memory_corruption ( nt!MiUpdateWsle+2b9 )
    
    Followup: MachineOwner
    --------------------------------------------------------------------
    BugCheck 19, {3, fffffa800661bd70, fffffa800661bd00, fffffa800661bd00}
    
    Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+a53 )
    
    Followup: Pool_corruption
    --------------------------------------------------------------------
    BugCheck 4E, {99, f7e3, 3, 2f962}
    
    Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
    
    Followup: MachineOwner
    ---------
      My Computer


  4. Posts : 17
    Winsows 7 Ultimate x64
    Thread Starter
       #4

    it "worked"


    ok, so i uninstalled daemontools and deletes all the SPDTs (the button was grey), and checked every driver not from microsoft in the verifier, and rebooted.

    Bluescreen while booting.

    Rebooted in safemode, disabled verifier and now im back in normal mode

    i think the bluescreen dump is named "112313-3681-01" (I dont know if thats even helping you hehe, you know what you're doing )

    I would also like to add that i did a Memtest a couple of days ago, 9 passes with no errors.

    Oh, and by the way, this forum is really helpfull, and the fact that this is free makes me feel guilty! Is it possible to donate to this website?
    Last edited by Erox; 23 Nov 2013 at 17:13. Reason: added the .zip file
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    The driver verifier enabled crash dump indicates to Virtual Audio Cable by EuMus Design.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D6, {fffff98007605018, 0, fffff88005002b15, 0}
    
    *** WARNING: Unable to verify timestamp for vrtaucbl.sys
    *** ERROR: Module load completed but symbols could not be loaded for vrtaucbl.sys
    
    Could not read faulting driver name
    Probably caused by : portcls.sys ( portcls!GetMaxMapRegisters+5 )
    
    Followup: MachineOwner
    ---------
    And it is old enough.
    Code:
    fffff880`051e5000 fffff880`051f3a00   vrtaucbl T (no symbols)           
        Loaded symbol image file: vrtaucbl.sys
        Image path: \SystemRoot\system32\DRIVERS\vrtaucbl.sys
        Image name: vrtaucbl.sys
        Timestamp:        Mon Feb 15 22:37:10 2010 (4B797F3E)
        CheckSum:         0001BBDF
        ImageSize:        0000EA00
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Try to update the driver. I am not 100% sure as I dont have the idea about the device, but may be it is the place to update the driver? Ventrilo - Download

    If no feasible update is available, rebove the audio device.

    Let us know how the computer is working after applying the changes.
      My Computer


  6. Posts : 17
    Winsows 7 Ultimate x64
    Thread Starter
       #6

    Ok, so this is interesting-
    I removed Ventrilo from my computer, and reinstalled it from their website. But when i uninstalled vent, i saw a program called "virtual audio cable", downloaded the 10th of august (right when the bluescreens began i believe) so i uninstalled that aswell.

    i rebooted my computer with verifier enabled just as last time. I did not bluescreen at bootup, i logged into my windows user. I was on the desktop for about 3-5 seconds before i bluescreened. (i pressed the google chrome-shortcut right before it happened).

    I'll give you the new dump files
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    The Zip does not contain anuthing new after the dumps of post #4.

    Disable verifier now and run the computer normally. Let us know how it is working. Report about any further crash. If needed, later we will enable verifier again.
      My Computer


  8. Posts : 17
    Winsows 7 Ultimate x64
    Thread Starter
       #8

    Ok, I just played Total War: Rome 2 and bluescreened

    2 days ago, before i deleted the Virtual Audio Cable, i couldn't play Total War: Rome 2 for 5 minutes without bluescreening. yesterday i played it for 3-4 hours! and today i bluescreened within an hour

    BUT theres no new dumps

    What do i do now?
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    Follow it: Dump Files - Configure Windows to Create on BSOD
    Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

    Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

    Also try to take a camera snap of the bluescreen. May be the code can give some idea.
      My Computer


  10. Posts : 17
    Winsows 7 Ultimate x64
    Thread Starter
       #10

    Here we go


    Allright, new bluescreen- and this time it left us a dump!
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 04:26.
Find Us