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Windows 7: BSOD getting in anytime bugcheckcode 124 hal.dll ntoskrnl.exe

26 Nov 2013   #1

Windows 7 Ultimate x64
BSOD getting in anytime bugcheckcode 124 hal.dll ntoskrnl.exe

Attachment 295076

My System SpecsSystem Spec
26 Nov 2013   #2
Microsoft MVP

Windows 7 Ult. x64

1. Download and save this tool to your desktop:

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply
My System SpecsSystem Spec
26 Nov 2013   #3

Windows 7 Ultimate x64

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {9A8CB347-3994-48D4-A256-01618457B459}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9A8CB347-3994-48D4-A256-01618457B459}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2071618680-944963540-777822036</SID><SYSTEM><Manufacturer>PACKARD BELL</Manufacturer><Model>Aspire 5742G</Model></SYSTEM><BIOS><Manufacturer>PACKARD BELL</Manufacturer><Version>V1.30</Version><SMBIOSVersion major="2" minor="6"/><Date>20120813000000.000000+000</Date></BIOS><HWID>68BC3407018400FC</HWID><UserLCID>041F</UserLCID><SystemLCID>041F</SystemLCID><TimeZone>GTB Standart Saati(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Yazılım lisans hizmeti sürümü: 6.1.7601.17514

Ad: Windows(R) 7, Ultimate edition
Açıklama: Windows Operating System - Windows(R) 7, OEM_SLP channel
Etkinleştirme Kimliği: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Uygulama Kimliği: 55c92734-d682-4d71-983e-d6ec3f16059f
Uzatılmış PID: 00426-00178-926-600006-02-1055-7601.0000-2602013
Yükleme Kimliği: 021571008825577855367311699775020741373871031883567131
İşlemci Sertifikası URL'si:
Makine Sertifikası URL'si:
Kullanım Lisansı URL'si:
Ürün Anahtarı Sertifikası URL'si:
Kısmi Ürün Anahtarı: HYRR2
Lisans Durumu: Lisanslı
Kalan Windows yeniden etkinleştirme sayısı: 3
Güvenilen saat: 26.11.2013 12:20:32

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:18:2013 10:28
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->

OEM Activation 1.0 Data-->

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
SSDT PmRef CpuPm
SSDT PmRef CpuPm
SSDT PmRef CpuPm
My System SpecsSystem Spec

26 Nov 2013   #4
Microsoft MVP

Windows 7 Ult. x64

On Tue 26/11/2013 07:22:38 GMT your computer crashed
crash dump file: E:\BSOD\112613-45879-01.dmp
uptime: 10:31:30
This was probably caused by the following module: hal.dll (hal!HalBugCheckSystem+0x1E3) 
Bugcheck code: 0x124 (0x0, 0xFFFFFA80067A7028, 0xBE000000, 0x800400)
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
0x124 codes are the trickiest to solve - you have some type of hardware issue.

Start with this, then report back the results:
CPU - Stress Test Using IntelBurnTest
My System SpecsSystem Spec
26 Nov 2013   #5

Windows 7 Ultimate x64

i tried but in standart test i see 104 and i stopped
Attachment 295084
My System SpecsSystem Spec
26 Nov 2013   #6
Microsoft MVP

Windows 7 Ult. x64

Thats very hot! The residuals look OK though.

Can you try and reseat the CPU cooler?
My System SpecsSystem Spec
26 Nov 2013   #7

Windows 7 Ultimate x64

how ?
My System SpecsSystem Spec
26 Nov 2013   #8

Windows 7 Ultimate x64

i didnt reseat cpu cooler but i tested again i saw max 101 and maximum operating temperature of my CPU is 105Attachment 295091
My System SpecsSystem Spec

 BSOD getting in anytime bugcheckcode 124 hal.dll ntoskrnl.exe

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