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Windows 7: ntoskrnl.exe+75bc0

27 Nov 2013   #1

Windows 7 Home Basic x64


Just had second BSOD in two weeks. Never had anything like that before (I work on my laptop for three years now).

BlueScreenView suggests ntoskrnl.exe+75bc0 driver problem.

Please find attached the SF tool output.

Please help.

Thank you and best regards,

My System SpecsSystem Spec
28 Nov 2013   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Welcome to the Forum.

Please update these drivers:

SMIEXP.SYS Wed Jan 16 16:06:19 2008 (478DD71B)
Lenovo EasyCamera
Driver Reference Table - SMIEXP.SYS

WDMirror.sys Tue Jun 17 12:37:30 2008 (48575BAA)
May be Lenovo RMCT Display Driver
Driver Reference Table - WDMirror.sys

NETw5s64.sys Wed Jan 13 22:37:13 2010 (4B4DF6B9)
Intel 5100 wifi
Driver Reference Table - NETw5s64.sys

Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

Scan with Kaspersky TDSSKiller: Anti-rootkit utility TDSSKiller &

ESET online scanner: Free Online Virus Scanner | ESET

Run Disk Check on your Hard Drive(s): Disk Check

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Let us know the results.
My System SpecsSystem Spec
05 Jan 2014   #3

64B W7 Home

Hello guys,. please some help.

For 3 weeks now I've been getting BSOD always with the same "system_service_exception 3b" error code.
Since then I have uninstalled and reinstalled several times the Intel(R) Graphics Media accelerator HD Driver. and updated it to any other.. No matter what.. after a few hours It crashed again. Same BSOD and error code.
I am attaching the first dump file I have, because I've just learnt how to set that feature.

I see It says the cause of the crash is: ntoskrnl.exe and ntoskrnl.exe+75bc0.
My System SpecsSystem Spec



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