New
#1
No BSOD/memory dump, Random Freezes, Event Log Analysis, Desperate
My kingdom for a resolution! I've troubleshooted everything I can think of. My computer just randomly freezes.
I receive no BSOD either. It just stops responding, the monitor goes dead since it loses signal, yet the computer fans and HD lights continue to run. There is no response from it via mouse or keyboard however. No MEMORY.DMP files are created either.
I disabled automatic restart, so it doesn't reboot at least. Sometimes it freezes when I'm using it, other times in the middle of the night when I'm dead asleep.
To troubleshoot I've:
-Swapped out VGA cards. One seems to produce many more crashes (once or twice a day), but the other still crashes on occassion (once every couple of days) <-- could this be it? why the difference?
-Tested PSU, no problems.
-Reformatted and reinstalled OS
-Did full virus and malware scan with a half dozen different vendors, all came out clean.
-Used CPU temp monitoring software while running Prime95, temps are all fine.
-Ran Memtest overnight on my memory, all passed.
-Updated all drivers and windows updates, including Direct X
-Completely removed all video drivers, did a clean install of video drivers.
-Updated BIOS.
-Completely cleaned PC of dust, made it look brand new, all fans are fine, good ventilation.
The only "hint" I have is the event logs, but after searching the internet for a month on what it means, I'm still stuck. I will post what they say here in the hopes that some kind/smart soul will understand what its pointing at:
There are 2 Errors and 1 Critical in the log each time this happens. First, an error:
Event ID: 6008.
General Tab: The previous system shutdown at 8:56:45 AM on 11/29/2013 was unexpected.
Details Tab (Friendly View):
- System
- Provider
[ Name] EventLog
- EventID 6008
[ Qualifiers] 32768
Level 2
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2013-11-29T02:29:47.000000000Z
EventRecordID 14653
Channel System
Computer PhatBox
Security
- EventData
8:56:45 AM
11/29/2013
812950
DD070B0005001D00080038002D005F00DD070B0005001D00000038002D005F00C01200003C00000001000000C01200000000 00006009000001000000834E0000
Binary data:
In Words
0000: 000B07DD 001D0005 00380008 005F002D
0008: 000B07DD 001D0005 00380000 005F002D
0010: 000012C0 0000003C 00000001 000012C0
0018: 00000000 00000960 00000001 00004E83
In Bytes
0000: DD 07 0B 00 05 00 1D 00 Ý.......
0008: 08 00 38 00 2D 00 5F 00 ..8.-._.
0010: DD 07 0B 00 05 00 1D 00 Ý.......
0018: 00 00 38 00 2D 00 5F 00 ..8.-._.
0020: C0 12 00 00 3C 00 00 00 À...<...
0028: 01 00 00 00 C0 12 00 00 ....À...
0030: 00 00 00 00 60 09 00 00 ....`...
0038: 01 00 00 00 83 4E 00 00 ....N..
_______________________________________________________________
Now, the Critical:
Source: Kernel-Power
Event ID: 41
User: System
OpCode: Info
Task Category: (63)
Keywords (2)
General tab: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Details tab (friendly view):
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2013-11-29T02:29:40.053609600Z
EventRecordID 14657
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer PhatBox
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0
__________________________________________________________
The final Error event:
Event ID: 1101
OpCode: Info
Task Category: Event processing
Keywords: Audit Success
General tab: Audit events have been dropped by the transport. 0
Details tab (friendly view):
- System
- Provider
[ Name] Microsoft-Windows-Eventlog
[ Guid] {fc65ddd8-d6ef-4962-83d5-6e5cfe9ce148}
EventID 1101
Version 0
Level 2
Task 101
Opcode 0
Keywords 0x4020000000000000
- TimeCreated
[ SystemTime] 2013-11-29T02:29:47.448022500Z
EventRecordID 21098
Correlation
- Execution
[ ProcessID] 1012
[ ThreadID] 1124
Channel Security
Computer PhatBox
Security
- UserData
- AuditEventsDropped
Reason 0
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Please Help!