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Windows 7: crashing problem

30 Nov 2013   #1

Windows 7 64bit
crashing problem


My PC has been playing up for a while now. Initially thought it was a graphics card problem but now not so sure.

What it is doing lately is for no reason the screen goes a blank like pale blue accompanied by a terrible hum through the speakers. I have at other times had a blue screen with white writing on it, talking about disconnecting new hardware or software or something. The machine is freshly formatted and installed not long ago.

The computer is not that old so I don't understand it.


My System SpecsSystem Spec
30 Nov 2013   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

its a 116 error code, please follow this: STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
14 Dec 2013   #3

Windows 7 64bit

Howdy. Turns out the problem I had was an overheating problem. Super fine mesh in front of front case intake fan was fully blocked with dust. I cleaned that and all problems disappeared.

Thanks anyway.
My System SpecsSystem Spec


 crashing problem

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