BSOD randomly, except when playing games.


  1. Posts : 4
    Windows 7 ultimate x64
       #1

    BSOD randomly, except when playing games.


    BSOD when doing absolutly nothing at all.
    Have never crashed while playing full screen video games..
    i have attached a SF Diagnostic tool archive, hope it helps.
    No malware, no virus.
    Sry my english
    Last edited by alfonzopedric; 30 Nov 2013 at 17:41. Reason: swaped .rar (now it shows the content)
      My Computer


  2. Posts : 3,056
    Windows 10
       #2

    Welcome to SF Alfonzo :) .

    No dump files are present in the file uploaded. Please manually check the minidump folder,
    Code:
    C:\Windows\minidump
    If dump files are present in that folder copy them to the Desktop, zip and upload in your next post.

    The single logged bug check wasn't very recently.
    Code:
    Event[24646]:
      Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2013-10-02T17:29:15.000
      Event ID: 1001
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Ferviente-PC
      Description: 
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000101 (0x0000000000000031, 0x0000000000000000, 0xfffff88002f64180, 0x0000000000000002). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 100213-25318-01.
    A 0x101 bug check code, unfortunately, doesn't contain enough
    information in the minidump file be analyzed fully.
    Please upload the Kernel dump file using Dropbox or Skydrive, the file is located in the Windows directory
    and is usually a few hundred Megabytes in size.
    Code:
    C:\Windows\MEMORY.dmp
      My Computer


  3. Posts : 4
    Windows 7 ultimate x64
    Thread Starter
       #3

    There are no files in the minidump folder, there does not existe a file called MEMORY.dmp in this location
    C:\Windows\Memory.dmp

    What i found is this:
    C:\Windows\LiveKernelReports\WATCHDOG\WD-20131120-0046.dmp (544kb)
      My Computer


  4. Posts : 3,056
    Windows 10
       #4

    Did you double check the Windows directory, for a file called "MEMORY.dmp"?
    It not the ideal situation, but yes please upload the 544kb watchdog dump.
      My Computer


  5. Posts : 4
    Windows 7 ultimate x64
    Thread Starter
       #5

    Yes, doble checked. Even i did unhide files and folders.

    Am uploading

    WD-20131105-0451 5/11/2013
    WD-20131120-0037 20/11/2013 0:37am
    WD-20131120-0046 20/11/2013 0:46 am

    hope it helps us
      My Computer


  6. Posts : 3,056
    Windows 10
       #6

    Hi thanks for the files :) .

    I would like you to check if Windows is properly configured to generate a dump file.




    Also, stop using Ccleaner (for the duration of the troubleshooting process) as it deletes the dumps,
    which we need :).


    Now the three dumps uploaded are 0x117 (which is why the were placed in that directory).
    0x117 is very similar to 0x116, you might have came across the term a TDR (Timeout Detection & Recovery),
    its not a real crash in the sense that something wrong occurred in the Kernel.
    TVeblen said:
    "Display driver xxxxx stopped responding and was recovered"

    Timeout Detection & Recovery (TDR) = "Display Driver Stopped Responding and was Recovered" is a useful feature that started in Vista and is also in W7 that allows the OS to try and recover from a video timeout so that the system does not crash to a bluescreen. Symptoms included a screen flash with the TDR message appearing one or more times or the screen blinking out to black. If the system cannot recover it will crash (Stop Error 116 typical). The issue is that the video card is not responding as expected.
    .
    .
    .
    .
    There are numerous reports of hardware solutions to TDR's. The most common are:


    • Poor Cooling
    • Problems with the power supply
    • Overclocking Issues
    • Bad System memory or incorrect memory timings
    • Defective PC Components

    • More details HERE, please read.





    Please roll-back the GPU driver to a known stable release:

    Arc said:
    Install the 314.22 WHQL only.


    • Uninstall All nvidia items in Control Panel > Programs and features
      • 3D Vision Control Driver
      • 3D Vision Driver
      • Graphics Driver
      • HD Audio Driver
      • PhysX
      • nvidia Update

      (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
    • Now follow Drivers - Clean Left over Files after Uninstalling
    • Boot normally now. Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:


    What is the make, model and age of your PSU?
    Fill out this form and post back the result:


    Good practice, open up the case and re-seat all types of connection.

    • SATA Cables (HDD/SSD/ODD).
    • SATA-Power.
    • Motherboard 24-pin.
    • Motherboard 4/8-pin (CPU).
    • Re-seat the RAM.
    • Re-seat the GPU.


    Testing the RAM:

    koolkat77 said:
    Test and Diagnose RAM Issues with Memtest86+:

       Tip

    • Pay close attention to part 3 of the tutorial "If you have errors"
    • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

    When done with the testing procedure take a picture and upload it here.

    Test for thermals and stability:

    • Download HWinfo and post a Screenshot of the sensors window, one at idle and another while putting load on the PC using Prime95 for the CPU side and Furmark for the GPU.
      • Before running Prime95 make sure to enable Round-off checking (see 1st post under the tutorial).


    Let us know the results :) .
      My Computer


  7. Posts : 4
    Windows 7 ultimate x64
    Thread Starter
       #7

    Kernel dump configured.
    Stoped using Ccleaner
    Rolled back nvidia to Download 314.22 WHQL
    Power Supply Calculator in attachment
    Ram diagnose: i did 7 passes and got 0 errors, took about 15 hours.


    PSU model, age: Pending
    Re-seat: Pending

    Question: Do i have to run the Prime95 at the same time that Furmark?, that seems dangerous.
    Last edited by alfonzopedric; 04 Dec 2013 at 11:22. Reason: attach
      My Computer


  8. Posts : 3,056
    Windows 10
       #8

    alfonzopedric said:
    Kernel dump configured.
    Stoped using Ccleaner
    Rolled back nvidia to Download 314.22 WHQL
    Power Supply Calculator in attachment
    Ram diagnose: i did 7 passes and got 0 errors, took about 15 hours.

    Question: Do i have to run the Prime95 at the same time that Furmark?, that seems dangerous.
    Good work .

    And the answer is no, you don't have to run simultaneously :) .
      My Computer


 

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