random BSOD: BCP1: 0000000000000008


  1. Posts : 19
    windows 7 home premium 64 bit
       #1

    random BSOD: BCP1: 0000000000000008


    I have check other forums of this type of BSOD and found that it has to do with "athrx.sys Extensible Wireless LAN device driver from Atheros Communications, Inc" of which i have a desktop with no wireless at all, no wirless adapters...nothing only wired, so i have no idea how im possibly gettting this error of a driver that i do not even have. Although i did see that the BCP4 was different on my end then this posts: Random BSOD BCP1 0000000000000008

    alhough im sure that does not make much difference of the errors, i.e. i think it means its just in a different location not a different error intirely, so im am highly confused.

    All info i could find possible to grab of my OS and of the BSOD;
    OS: System Information Report

    General
    Operating System Microsoft Windows 7 Home Premium
    Central Processor Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz
    User Name User
    Graphics
    Video Adapter NVIDIA GeForce GTX 650
    Video Memory 0 Byte
    Screen Resolution 1920 x 1080
    Storage
    Total Memory 7.94 GB
    Free Memory 5.56 GB
    Total Hard disk 931.41 GB
    Free Hard disk 643.64 GB
    I/O
    Mouse HID-compliant mouse
    Keyboard USB Input Device
    Computer System
    Computer Name USER-PC
    User Name User
    Organization N/A
    Operating System
    OS Name Microsoft Windows 7 Home Premium
    OS Version 6.1.7601
    Service Pack 1.0
    Product ID 00359-OEM-8704196-86804
    System Up Time 1/12/2013 11:31:58 AM
    Internet Explorer Version 9.11.9600.16428
    Microsoft DirectX Version 4.09.00.0904
    OpenGL Version 6.1.7600.16385 (win7_rtm.090713-1255)
    Registry
    Maximum Size 2048 MB
    Current Size 100 MB
    Status OK
    Central Processor
    CPU Name Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz
    Code Name N/A
    Manufacturer GenuineIntel
    Current Clock Speed 3300 Mhz
    Max Clock Speed 3300 Mhz
    Voltage 0.9V
    External Clock 100 Mhz
    Serial Number BFEBFBFF000306A9
    CPU ID Intel64 Family 6 Model 58 Stepping 9
    Socket Designation Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz
    CPU Internal L1 64 KB
    CPU Internal L2 512 KB
    CPU Internal L3 3072 KB
    Motherboard
    Model B75M-D2V
    Manufacturer Gigabyte Technology Co., Ltd.
    Serial Number To be filled by O.E.M.
    BIOS Name BIOS Date: 10/26/12 16:46:52 Ver: 04.06.05
    BIOS Vendor American Megatrends Inc.
    SMBIOS Version F3
    BIOS Date 26/10/2012
    BIOS Features
    PCI is supported Yes
    BIOS is Upgradable (Flash) Yes
    BIOS shadowing is allowed Yes
    Boot from CD is supported Yes
    Selectable Boot is supported Yes
    BIOS ROM is socketed Yes
    EDD (Enhanced Disk Drive) Specification is supported Yes
    Int 13h - 5.25 /1.2MB Floppy Services are supported Yes
    Int 13h - 3.5 / 720 KB Floppy Services are supported Yes
    Int 13h - 3.5 / 2.88 MB Floppy Services are supported Yes
    Int 5h, Print Screen Service is supported Yes
    Int 9h, 8042 Keyboard services are supported Yes
    Int 14h, Serial Services are supported Yes
    Int 17h, printer services are supported Yes
    ACPI supported Yes
    USB Legacy is supported Yes
    Memory Resource
    Total Memory 7.94 GB
    Used Memory 2.38 GB
    Free Memory 5.57 GB
    Memory Usage 29%
    Physical Memory
    Memory Bank BANK 0
    Description Physical Memory 1
    Device Locator ChannelA-DIMM0
    Capacity 8.00 GB
    Speed 1600 Mhz
    Manufacturer Kingston
    Data Width 64 bit
    Memory Type Unknown
    Form Factor DIMM
    Disk Drives
    Name WDC WD10EZEX-00KUWA0 ATA Device
    Media Type Fixed hard disk media
    Capability 931.51 GB
    Interface Type IDE
    Partitions 2
    Total Cylinders 121601
    Total Heads 255
    Total Sectors 1953520065
    Total Tracks 31008255
    Tracks Per Cylinder 255
    Bytes Per Sector 512
    Sectors Per Track 63
    S.M.A.R.T Support Yes
    Current Temperature 0C (32F)
    CD-ROM Drive
    Name TSSTcorp CDDVDW SH-224DB ATA Device
    Drive D:
    Transfer Rate -1
    Status OK
    IDE Controller
    Name Intel(R) 7 Series/C216 Chipset Family 4 port Serial ATA Storage Controller - 1E00
    Manufacturer Intel
    Status OK
    IDE Controller
    Name Intel(R) 7 Series/C216 Chipset Family 2 port Serial ATA Storage Controller - 1E08
    Manufacturer Intel
    Status OK
    IDE Controller
    Name ATA Channel 0
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    IDE Controller
    Name ATA Channel 1
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    IDE Controller
    Name ATA Channel 0
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    IDE Controller
    Name ATA Channel 1
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    Video Adapter
    Name NVIDIA GeForce GTX 650
    Video Processor GeForce GTX 650
    Manufacturer NVIDIA
    Video Architecture VGA
    DAC Type Integrated RAMDAC
    Memory Size 0 Byte
    Memory Type Unknown
    Video Mode 1920 x 1080 x 4294967296 colors
    Current Refresh Rate 50 Hz
    Driver Version 9.18.13.3182
    Driver Date 11/11/2013
    Monitor
    Name Generic PnP Monitor
    Screen Height 1080
    Screen Width 1920
    Status OK
    Local Area Connection
    Product Name Realtek PCIe GBE Family Controller
    Service Name RTL8167
    Manufacturer Realtek
    MAC Address 94E:80:2D:59:E3
    Sound Device
    Name NVIDIA High Definition Audio
    Manufacturer NVIDIA
    Status OK
    Mouse
    Name HID-compliant mouse
    Manufacturer Microsoft
    Buttons 0
    Status OK
    Keyboard
    Name USB Input Device
    Description Enhanced (101- or 102-key)
    Function Keys 12
    Status OK
    USB Controller
    Product Name Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
    Manufacturer Intel
    Protocol Supported Universal Serial Bus
    Status OK
    USB Controller
    Product Name Intel(R) USB 3.0 eXtensible Host Controller
    Manufacturer Intel(R) Corporation
    Protocol Supported Universal Serial Bus
    Status OK
    USB Controller
    Product Name Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
    Manufacturer Intel
    Protocol Supported Universal Serial Bus
    Status OK

    BSOD: Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 3081

    Additional information about the problem:
    BCCode: d1
    BCP1: 0000000000000008
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF88001625A1D
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\120113-32214-01.dmp
    C:\Users\User\AppData\Local\Temp\WER-60668-0.sysdata.xml

    Dump File: MEMORY.DMP
    Crash Time: 1/12/2013 11:31:35 AM
    Bug Check String: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check COde: 0x000000d1
    parameter 1:00000000`00000008
    parameter 2:00000000`00000002
    parameter 3:00000000`00000000
    parameter 4:fffff880`01625a1d
    processor: x64
    Full Path: C:/windows/MEMORY.DMP
    processors count: 4
    Major version: 15
    Minor Version: 7601
    Dump File Time: 1/12/2013 11:32:27 AM

    An attached file of more info using SF_Diagnostics_tools.exe has been added.
    Sorry if there is already a thred like this.
    find the acsidental smily?
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    It appears that Orbit Malware Fighter is causing issues there.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {8, 2, 0, fffff88001625a1d}
    
    *** WARNING: Unable to verify timestamp for UrlFilter.sys
    *** ERROR: Module load completed but symbols could not be loaded for UrlFilter.sys
    Probably caused by : NETIO.SYS ( NETIO!CalloutStreamDataInit+1d )
    
    Followup: MachineOwner
    ---------
    Uninstall it, at least as a test.

    Let us know the results.

    As you havent supplied all the necessary data, it was not possible to suggest anything more here. If the issues are occurring again, make it sure that you upload your MSINFO32.nfo file alongwith the other files.

    1. Click on the start button
    2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
    3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
    4. Give the time for processing, it will save a .nfo file on your desktop.
    5. Zip it, and upload it following the instruction.
      My Computer


  3. Posts : 19
    windows 7 home premium 64 bit
    Thread Starter
       #3

    Arc said:
    It appears that Orbit Malware Fighter is causing issues there.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {8, 2, 0, fffff88001625a1d}
    
    *** WARNING: Unable to verify timestamp for UrlFilter.sys
    *** ERROR: Module load completed but symbols could not be loaded for UrlFilter.sys
    Probably caused by : NETIO.SYS ( NETIO!CalloutStreamDataInit+1d )
    
    Followup: MachineOwner
    ---------
    Uninstall it, at least as a test.

    Let us know the results.

    As you havent supplied all the necessary data, it was not possible to suggest anything more here. If the issues are occurring again, make it sure that you upload your MSINFO32.nfo file alongwith the other files.

    1. Click on the start button
    2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
    3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
    4. Give the time for processing, it will save a .nfo file on your desktop.
    5. Zip it, and upload it following the instruction.
    TEST 1: i'v left all programs as they where to see if this was a 1 time thing but it happened again out of the blue ( not intentional pun ) and the file is attached that was sudgested before so there should be enough information now (hopefully). As of test 2 i will disable IObit mailware fighter from here on, if there is a blue screen i will report it if it is the same code otherwise i will wait a week (2 days) and if there is no bsod's with the same code this will be marked as solved, any other bsod's with different codes (first code only) will be placed in a new post, hopefully i get no more bsod's afterwards but i also hope it isnt IObit mailware fighter as it is quite good. I will take note, if the bsod dosent happen again within the week, that i will try to notify IObit of this trouble.

    p.s. if it happenes again,after test 2 is compleate, i will do the same as above but test 3 will be IObit mailwarefighter being uninstalled (only problem is that can realease viruses ,that where contained by IObit Mailware Fighter, so my other protections may not catch putting my OS at higher risk ).

    So now...we wait...

    EDIT!: majour threat realised (took me a while to see this) by norton on IObit Mailware Fighters .tmp storage, there where 2 of
    W32.Virut.W's (http://www.symantec.com/security_response/writeup.jsp?docid=2007-092718-3700-99&vid=37816&product=Norton%20360%20Premier%20Edition&version=21.1.0.18&plang=sym:EN&layouttype=ESD& buildname=Retail&heartbeatID=492FBF94-441C-4DF5-9845-2AF3D426E1E5&env=prod&vendorid=&plid=69&plgid=4&skup=21223126&skum=21297746&skuf=21222958&endpointid ={492FBF94-441C-4DF5-9845-2AF3D426E1E5}&partnerid=&lic_type=16&lic_attr=21156882&psn=CPV6WQ2TVJ7J&osvers=6.1&oslocale=iso:AUS& oslang=iso:ENG&os=windows)

    detected on

    1: 24/10/2013 6:46:32 PM
    2: 24/10/2013 6:49:26 PM


    They have both been automatically removed



    REMOVAL OF IObit Mailware Fighter: downgraded to 2 days for test 2, if another virus is detected in IObit Mailware Fighter within the time of now and the next day it will imedietly be removed from all OS's within my possesion that have this progam installed IF none have been detected IObit Mailware Fighter will be kept disabled for a week then it will be activated for a week to test if any viruses come from it, (this was not needed as the problem was found) if even one is detected IObit Mailware Fighter will be removed, if none it will stay disabled for 3 months. A full scan using norton 360 is currently being run then Advanced system care will run a scan.


    This means I cannot be as thorough with IObit Mailware Fighter due to protection issues.



    To those reading this that currently have IObit Mailware Fighter i suggest you scan it using another virus protection ASAP.
    Last edited by shadow999999; 09 Dec 2013 at 21:17. Reason: realisation of a majour threat
      My Computer


  4. Posts : 19
    windows 7 home premium 64 bit
    Thread Starter
       #4

    heres a report of what happened during the week of deactivation:
    REPORT:
    FULL scan (2/12/2013 10:00 PM [finnished at]) reported no viruses even know norton did a full scan, will do one tommorow again but IObit Mailware Fighter will stay dissabled for the week.

    POWER scan:
    ([started] 3/12/2013 10:15)
    started the norton power eraser to deep scan my OS, no viruses found 3 suspected: magiclauncher 1.2.3.exe, packman.exe and frapsvid.dll
    all removed except magic launcher as it is trusted by me (iv used it for nearly a year now and nothing bad from it)

    (4/12/2013 2:03 PM) second deactivation day, no blue screens or anything bad

    (8/12/2013 10:51) no bluescreens or errors sins 1st deactivation!

    (10/12/2013 2:03) last deactivatoin day

    the entire week the program was deactivated there was no more problems after it was disabled theirfore this is solved!

    thanks for the help! now just gotta figure out why my games minimise at random times...
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    You should uninstall that program, not to disable only. Disabling will keep the filters and drivers present in the system.

    For the gaming issue, people in Gaming - Windows 7 Help Forums may have some good idea.
      My Computer


  6. Posts : 19
    windows 7 home premium 64 bit
    Thread Starter
       #6

    Arc said:
    You should uninstall that program, not to disable only. Disabling will keep the filters and drivers present in the system.

    For the gaming issue, people in Gaming - Windows 7 Help Forums may have some good idea.
    ill do that after the problem is solved on IObit forums, otherwise ill have no way of getting more logs if needed.

    also i forgot to thank you for your assistance!
      My Computer


 

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