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Windows 7: BSoD Whenever I Try To Play Any Game

03 Dec 2013   #1

Windows 7 Home Premium SP1 64bit
BSoD Whenever I Try To Play Any Game

Hello! I have had my Lenovo IdeaPad Y580 for 11 months, and had no problems until June. In June, the laptop would not start at all and I sent it in to be fixed. The laptop came back and everything worked fine until the last 3 months.

In the last three months, I have had some BSoD related to gaming. I would run the game and when it gets to the main menu, the BSoD would hit. I would then restart to make sure that the GTX 660M was detected.

I have the most recent current drivers from NVIDIA the 331.82 for my GTX 660M.

The current BIOS is 5DCN89WW(V8.00).

I used Lenovo Solution Center and ran the hardware scan, and got one failure in the PCI Express check-up. No failures in any other part.

I ran the SF Diagnostic Tool but only got an error for the dxdiag box.

Here's the error code:

See the end of this message for details on invoking 
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.FileNotFoundException: Could not find file 'C:\Windows\dxdiag.txt'.
File name: 'C:\Windows\dxdiag.txt'
   at Microsoft.VisualBasic.FileIO.FileSystem.CopyOrMoveFile(CopyOrMove operation, String sourceFileName, String destinationFileName, Boolean overwrite, UIOptionInternal showUI, UICancelOption onUserCancel)
   at Microsoft.VisualBasic.FileIO.FileSystem.CopyFile(String sourceFileName, String destinationFileName, UIOption showUI, UICancelOption onUserCancel)
   at Microsoft.VisualBasic.MyServices.FileSystemProxy.CopyFile(String sourceFileName, String destinationFileName, UIOption showUI, UICancelOption onUserCancel)
   at SF_Diagnostic_Tool.Form1.Button1_Click(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ButtonBase.WndProc(Message& m)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
    Assembly Version:
    Win32 Version: 2.0.50727.5472 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
SF Diagnostic Tool
    Assembly Version:
    Win32 Version:
    CodeBase: file:///C:/Users/Noel/Desktop/SF_Diagnostic_Tool.exe
    Assembly Version:
    Win32 Version: 8.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.VisualBasic/
    Assembly Version:
    Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/
    Assembly Version:
    Win32 Version: 2.0.50727.5468 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/
    Assembly Version:
    Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/
    Assembly Version:
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Runtime.Remoting/

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the section.
The application must also be compiled with debugging

For example:

    < jitDebugging="true" />

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
I looked through the Windows folder and there is no dxdiag.txt found...?

Well I'll attach the zip without that one part that's giving me errors.

My System SpecsSystem Spec
05 Dec 2013   #2

Windows 7 Home Premium SP1 64bit

I tried running Civ 5 out of the blue and it BSoD as the game load started on the game map. I'll attach new file.
My System SpecsSystem Spec
05 Dec 2013   #3

Windows 7 Home Premium SP1 64bit

Ok so I did a complete clean reinstall of the drivers lenovo put out in the drivers and downloads page for Y580, which is the one for Windows 7.
Nvidia Display Driver for Microsoft Windows 7 (32-bit, 64-bit) - IdeaPad Y480, Y580 ... Learn more

Version: (Physx:9.11.1111)

and I try Civ 5 and I get BSoD again. Could this be because my BIOS is different than the one supplied? Again my current BIOS is 5DCN89WW(V8.00) and whenever i look into the bios menu, it talks about Win8 everywhere...

I will attach another zip with dump files and all.
My System SpecsSystem Spec

07 Dec 2013   #4

Windows 7 Home Premium SP1 64bit

I want to see if there are any possible solutions to fix before I can send the laptop in for replacement.
My System SpecsSystem Spec

 BSoD Whenever I Try To Play Any Game

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