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05 Dec 2013 | #1 |
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bsod at various times browsing or playing games
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 1e BCP1: FFFFFFFFC0000005 BCP2: FFFFF80002E7EAC5 BCP3: 0000000000000000 BCP4: FFFFFFFFFFFFFFFF OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 trying to help a friend figure out his bsod problem before he takes it to the repair shop for 300$. i believe i have provided the information asked for and the appropriate zip file. |
My System Specs![]() |
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05 Dec 2013 | #2 |
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Welcome to SF tiarnac, please have your friend follow the Blue Screen of Death (BSOD) Posting Instructions
![]() What I can tell you based upon the dump file is the following. Code:
KMODE_EXCEPTION_NOT_HANDLED (1e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff80002e7eac5, The address that the exception occurred at Arg3: 0000000000000000, Parameter 0 of the exception Arg4: ffffffffffffffff, Parameter 1 of the exception attempts to access an invalid address or one that it doesn't own. Arg4 is the address that the driver was attempting to access, it is clearly invalid. Looking at the stack we can see the main activity is coming from network related drivers, NETIO / ndis / tcpip / afd and some from graphic drivers, atikmdag / dxgkrnl / dxgmms1. Code:
0xfffff88006ba4e20 : 0xfffff80002e7eac5 : nt!ExpInterlockedPopEntrySListFault16 Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys 0xfffff88006ba4ea8 : 0xfffff80003001e80 : nt!KiInitialPCR+0x180 0xfffff88006ba4f38 : 0xfffff80002e7eac5 : nt!ExpInterlockedPopEntrySListFault16 0xfffff88006ba5040 : 0x6134643836343d64 : !da "d=468d4aa1&cb=lf" 0xfffff88006ba5048 : 0x666c3d6263263161 : !da "a1&cb=lf" 0xfffff88006ba5128 : 0xfffff880014f82f7 : ndis!NdisFreeNetBufferList+0x87 0xfffff88006ba5158 : 0xfffff8800141f027 : NETIO!StreamFreeNetBufferList+0x17 0xfffff88006ba5188 : 0xfffff88001425d90 : NETIO!StreamRequestNetBufferListCompletionFn+0xd0 0xfffff88006ba51b8 : 0xfffff88001432774 : NETIO!StreamConvertSendRequestToNetBufferList+0x54 0xfffff88006ba51c8 : 0xfffff8800142cf4b : NETIO!StreamFreeInspectionCallContxt+0x5b 0xfffff88006ba51e8 : 0xfffff80003016588 : nt!NonPagedPoolDescriptor+0x8 0xfffff88006ba51f8 : 0xfffff88001440b34 : NETIO!WfpStreamInspectSend+0x164 0xfffff88006ba5228 : 0xfffff80003016580 : nt!NonPagedPoolDescriptor 0xfffff88006ba5238 : 0xfffff80002fba30d : nt!ExFreePoolWithTag+0x22d 0xfffff88006ba5298 : 0xfffff88001408469 : NETIO!MdpFree+0x79 0xfffff88006ba52a8 : 0xfffff880016671b4 : tcpip!TcpEnqueueTcbSend+0x284 0xfffff88006ba52b8 : 0xfffff880014f82f7 : ndis!NdisFreeNetBufferList+0x87 0xfffff88006ba52d8 : 0xfffff80002eae3d5 : nt!RtlGetExtendedContextLength+0x19 0xfffff88006ba52e8 : 0xfffff880014187e3 : NETIO!NetioCompleteCopyNetBufferListChain+0xa3 0xfffff88006ba5328 : 0xfffff88001402872 : NETIO!NetioDereferenceNetBufferListChain+0x132 0xfffff88006ba5388 : 0xfffff880016057e8 : tcpip!NetioCompleteCopyNetBufferListChain 0xfffff88006ba53f8 : 0xfffff8800167de81 : tcpip!TcpTlProviderReleaseIndicationList+0x81 0xfffff88006ba5428 : 0xfffff88002cd647d : afd!AfdTLReleaseIndications+0x2d 0xfffff88006ba5448 : 0xfffff8800415f0a1 : dxgmms1!VidSchiUpdateContextRunningTimeAtISR+0x45 0xfffff88006ba54a8 : 0xfffff80002e86242 : nt!KiExceptionDispatch+0xc2 0xfffff88006ba54e0 : 0x6134643836343d64 : !da "d=468d4aa1&cb=lf" 0xfffff88006ba54e8 : 0x666c3d6263263161 : !da "a1&cb=lf" 0xfffff88006ba5598 : 0xfffff8800406213f : dxgkrnl!DxgNotifyInterruptCB+0x83 0xfffff88006ba55a8 : 0xfffff8000315f9c5 : nt!ObReferenceObjectByHandle+0x25 0xfffff88006ba55f8 : 0xfffff80002e7eac5 : nt!ExpInterlockedPopEntrySListFault16 0xfffff88006ba5688 : 0xfffff80002e84b4a : nt!KiGeneralProtectionFault+0x10a 0xfffff88006ba5788 : 0xfffff80003001e80 : nt!KiInitialPCR+0x180 0xfffff88006ba57d8 : 0xfffff80002e89a8a : nt!KiSwapContext+0x7a 0xfffff88006ba57f8 : 0xfffff80002e7eac5 : nt!ExpInterlockedPopEntrySListFault16 0xfffff88006ba5828 : 0xfffff80002e96df5 : nt!MiResolveDemandZeroFault+0x865 0xfffff88006ba5918 : 0xfffff80002ea4d05 : nt!MiResolveProtoPteFault+0x4f5 0xfffff88006ba59a8 : 0xfffff80002ea34f3 : nt!MiDispatchFault+0x1c3 0xfffff88006ba5a18 : 0xfffff8800406749e : dxgkrnl!DpQueueDpc+0x8e 0xfffff88006ba5ab8 : 0xfffff80002e93179 : nt!MmAccessFault+0x359 0xfffff88006ba5bd8 : 0xfffff80002e89b02 : nt!KiDispatchInterrupt+0x12 0xfffff88006ba5c18 : 0xfffff80002e84cee : nt!KiPageFault+0x16e 0xfffff88006ba5c20 : 0x0000000000000001 : Trap @ fffff88006ba5c20 Code:
lmvm Rt64win7 Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys Image name: Rt64win7.sys Browse all global symbols functions data Timestamp: Tue Sep 27 17:50:33 2011 Code:
lmvm atikmdag Loaded symbol image file: atikmdag.sys Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys Image name: atikmdag.sys Browse all global symbols functions data Timestamp: Wed Jul 07 04:37:28 2010 |
My System Specs![]() |
06 Dec 2013 | #3 |
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@YoYo155
I think the exception may have happened, as a result of a the address of the pointer was pointing at, since this is x64 system, and will be forced to use a 48-bit virtual address space, I believe the address being pointed to is non-canonical. Code:
2: kd> .trap fffff880`06ba5690 NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=00000005cd010003 rbx=0000000000000000 rcx=fffffa8006905de0 rdx=fa800856c27004c1 rsi=0000000000000000 rdi=0000000000000000 rip=fffff80002e7eac5 rsp=fffff88006ba5820 rbp=fffff88006ba5880 r8=fa800856c27004c0 r9=00000000000000de r10=fffffa8006905de0 r11=fffff88006ba5c20 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei ng nz na po nc nt!ExpInterlockedPopEntrySListFault16: fffff800`02e7eac5 498b08 mov rcx,qword ptr [r8] ds:fa800856`c27004c0=???????????????? 2: kd> r. Last set context: rcx=fffffa80`06905de0 r8=fa800856`c27004c0 2: kd> knL *** Stack trace for last set context - .thread/.cxr resets it # Child-SP RetAddr Call Site 00 fffff880`06ba5820 fffff800`02e96df5 nt!ExpInterlockedPopEntrySListFault16 01 fffff880`06ba5830 fffff800`02ea4d05 nt!MiResolveDemandZeroFault+0x865 02 fffff880`06ba5920 fffff800`02ea34f3 nt!MiResolveProtoPteFault+0x4f5 03 fffff880`06ba59b0 fffff800`02e93179 nt!MiDispatchFault+0x1c3 04 fffff880`06ba5ac0 fffff800`02e84cee nt!MmAccessFault+0x359 05 fffff880`06ba5c20 00000000`6d9a850b nt!KiPageFault+0x16e 06 00000000`0538f53c 00000000`00000000 0x6d9a850b |
My System Specs![]() |
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