BSOD - Randomly getting it


  1. Posts : 3
    Windows 7 Ultimate x64
       #1

    BSOD - Randomly getting it


    Hello guys,
    I have problem with BSOD, sometimes it happens some minutes after i turn on my computer, and sometimes some hours after. I`m noticing some bugs happen sometimes, especially with videos on youtube and sometimes when i`m playing games, i think the problem might be the video board, but maybe not (HOPE SO)
    I think about reinstall my windows 7, but first i would like to see if i get the reason of the BSOD

    Thanks already
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    It seems that Avast! is the cause of your Blue screens.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff80003369217, fffff88009865100, 0}
    
    *** WARNING: Unable to verify timestamp for aswSnx.SYS
    *** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
    Probably caused by : aswSnx.SYS ( aswSnx+2c31a )
    
    Followup: MachineOwner
    ---------
    Please remove Avast Use Microsoft Security Essentials.

    Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

    Microsoft Security Essentials - Free Antivirus for Windows

    Malwarebytes - Free

    Good and Free system security combination.

    Reduce items at start-up: Startup Programs - Change

    Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

    Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

    Run Disk Check on your Hard Drive(s): Disk Check

    Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

    ESET online scanner: Free Online Virus Scanner | ESET

    Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software:

    Run a Hard Drive test:
      My Computer


  3. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thanks for the information koolkat77, i'm doing all the steps you told me to do, i will post the screenshots of the Crystal Disk Info Software after i made it. Just to know, it's 100% sure that avast it's the problem or even uninstalling it, the blue screen can continue to happen?
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    djmarkybr said:
    Thanks for the information koolkat77, i'm doing all the steps you told me to do, i will post the screenshots of the Crystal Disk Info Software after i made it. Just to know, it's 100% sure that avast it's the problem or even uninstalling it, the blue screen can continue to happen?
    If they continue, post here to diagnose further.
      My Computer


  5. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Koolkat77, i did almost all the tests and all the results until the moment are positive.

    Here is the image of the HD:

    Attachment 297782

    If all the tests are ok i just need to wait to check if the BSOD returns right?
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    djmarkybr said:
    Koolkat77, i did almost all the tests and all the results until the moment are positive.

    Here is the image of the HD:

    Attachment 297782

    If all the tests are ok i just need to wait to check if the BSOD returns right?
    Thank you.

    Yes, watch out for further BSOD's.
      My Computer


 

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