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Windows 7: Windows Explorer Crashing Problem, Please Help!

24 Oct 2009   #1

Windows 7
Windows Explorer Crashing Problem, Please Help!

I'm new to the forums and am looking for some helpful advice for my problem, although not that major. Everytime i right click My Computer > Manage, windows explorer crashes and restarts, any help on fixing this problem would be greatly appreciated

My System SpecsSystem Spec
24 Oct 2009   #2


try >> ShellExView - Shell Extension Manager For Windows that can help... let us know if it help or not.
My System SpecsSystem Spec
24 Oct 2009   #3

Windows 7

This is what it says:

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7600.16404
Application Timestamp: 4a765076
Fault Module Name: comctl32.dll
Fault Module Version: 6.10.7600.16385
Fault Module Timestamp: 4a5bd976
Exception Code: c0000005
Exception Offset: 000aa6b8
OS Version: 6.1.7600.
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
My System SpecsSystem Spec

24 Oct 2009   #4


one line is you got is comctl32.dll but my faulty line was ntxx.dll but I disabled one line that seem to be cause crashing and it seem working ok via this software so you may check again if need to disable any lines.
My System SpecsSystem Spec

 Windows Explorer Crashing Problem, Please Help!

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