Video hardware Error [sysdata.xml] [WERInternalMetadata.xml]


  1. Masterb07
    Posts : 2
    Windows 7 Home Premium
       New #1

    Video hardware Error [sysdata.xml] [WERInternalMetadata.xml]


    Laptop is Asus N56V
    Windows 7 Home Premium
    After Login in my session, My laptop screen freezes all the time, the cursor does not move.
    This problem appeared after Updated Antivirus Eset Smart Security 7

    After running Windows Video Hardware Error:
    WD-20130605-2155.dmp
    Sysdata.xml
    WERInternalMetadata.xml

    Any help would be appreciated.

    Thanks
      My Computer
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  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #2

    If you think that the problem occurred after updating the antivirus (though it may not be); boot into safe mode and uninstall the antivirus, as a test?

    If you get BSODs, post it following the Blue Screen of Death (BSOD) Posting Instructions.
      My Computer
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  4. Masterb07
    Posts : 2
    Windows 7 Home Premium
    Thread Starter
       New #3

    NVidia driver updated


    Hello Arc, Thanks for your help.

    I did boot in safe mode and I updated the Nvidia driver as a test.

    And since then EVERYTHING is working properly.

    Thanks for your help
      My Computer
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  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #4

    Good news.
    Let us know for any further issue.
      My Computer
    Quote Quote

 

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