Randomly getting BSOD

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  1. Posts : 17
    Windows 7 Profesional x64
    Thread Starter
       #21

    I disconnected the hard disk and usb cable,
    this morning two new bsod
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #22

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1A, {41790, fffffa80031f0020, ffff, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36024 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    MEMORY_MANAGEMENT (1a)
        # Any other values for parameter 1 must be individually examined.
    Arguments:
    Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
        contains the address of the PFN for the corrupted page table page.
        On a 32 bit OS, parameter 2 contains a pointer to the number of used
        PTEs, and parameter 3 contains the number of used PTEs.
    Arg2: fffffa80031f0020
    Arg3: 000000000000ffff
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x1a_41790
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  svchost.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff80002b47fd0 to fffff80002ada640
    
    STACK_TEXT:  
    fffff880`03b04958 fffff800`02b47fd0 : 00000000`0000001a 00000000`00041790 fffffa80`031f0020 00000000`0000ffff : nt!KeBugCheckEx
    fffff880`03b04960 fffff800`02ac7aef : fffffa80`00000000 00000000`181cffff 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x36024
    fffff880`03b04b20 fffff800`02ad98d3 : ffffffff`ffffffff 00000000`0176f858 00000000`0176f850 00000000`00008000 : nt!NtFreeVirtualMemory+0x61f
    fffff880`03b04c20 00000000`779914fa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0176f818 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x779914fa
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt! ?? ::FNODOBFM::`string'+36024
    fffff800`02b47fd0 cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+36024
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7951a
    
    FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+36024
    
    BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+36024
    
    Followup: MachineOwner
    
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff80002bf59bc, fffff88006474a50, 0}
    
    Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )
    
    Followup: Pool_corruption
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80002bf59bc, Address of the instruction which caused the bugcheck
    Arg3: fffff88006474a50, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    nt!ExDeferredFreePool+100
    fffff800`02bf59bc 4c8b02          mov     r8,qword ptr [rdx]
    
    CONTEXT:  fffff88006474a50 -- (.cxr 0xfffff88006474a50)
    rax=fffff8a001a56f60 rbx=0000000000000001 rcx=fffffa800395a320
    rdx=ffeff8a001a500c0 rsi=0000000000000000 rdi=fffff8a001a56d60
    rip=fffff80002bf59bc rsp=fffff88006475430 rbp=0000000000000000
     r8=ffeff8a001a500c0  r9=fffff8a001a544a0 r10=0000000000000001
    r11=0000000000000000 r12=fffffa800395a140 r13=0000000000000000
    r14=0000000000000015 r15=0000000000000001
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    nt!ExDeferredFreePool+0x100:
    fffff800`02bf59bc 4c8b02          mov     r8,qword ptr [rdx] ds:002b:ffeff8a0`01a500c0=????????????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  svchost.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002bf59bc
    
    STACK_TEXT:  
    fffff880`06475430 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ExDeferredFreePool+0x100
    
    
    FOLLOWUP_IP: 
    nt!ExDeferredFreePool+100
    fffff800`02bf59bc 4c8b02          mov     r8,qword ptr [rdx]
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nt!ExDeferredFreePool+100
    
    FOLLOWUP_NAME:  Pool_corruption
    
    IMAGE_NAME:  Pool_Corruption
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MODULE_NAME: Pool_Corruption
    
    STACK_COMMAND:  .cxr 0xfffff88006474a50 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x3B_nt!ExDeferredFreePool+100
    
    BUCKET_ID:  X64_0x3B_nt!ExDeferredFreePool+100
    
    Followup: Pool_corruption
    ---------
    
    ---------
    The same 1A (Memory Management) Errors.

    Anyway, Please remove AVIRA for testing purpose. Use Microsoft Security Essentials.

    Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

    Microsoft Security Essentials - Free Antivirus for Windows

    Malwarebytes - Free

    Good and Free system security combination.

    Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

    ESET online scanner: Free Online Virus Scanner | ESET

    Update the driver below:

    Rt64win7.sys Thu Feb 26 15:04:13 2009 (49A65B0D)
    Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
    Driver Reference Table - Rt64win7.sys

    Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper
      My Computer


  3. Posts : 17
    Windows 7 Profesional x64
    Thread Starter
       #23

    i uninstalled avira, and i install Malwarebytes - Free , Microsoft Security Essentials , ESET online scanner and in the scaning process i get bsod...
    also Update the driver.
    Last edited by arso; 13 Dec 2013 at 11:03.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #24

    Do you have everything unplugged from the USB ports?
      My Computer


  5. Posts : 17
    Windows 7 Profesional x64
    Thread Starter
       #25

    after the post #21, i connected again, but it is not problem i will disconnect...
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #26

    arso said:
    I disconnected the hard disk and usb cable,
    this morning two new bsod
    When you posted this, were the external objects plugged in or out?
      My Computer


  7. Posts : 17
    Windows 7 Profesional x64
    Thread Starter
       #27

    plugged out,

    I connected it again because without them i got two bsod and i thought that they are not the reason for bsod.
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #28

    Enable Driver Verifier to see if it catches any misbehaving driver: Driver Verifier - Enable and Disable
      My Computer


  9. Posts : 17
    Windows 7 Profesional x64
    Thread Starter
       #29

    After i Enable Driver Verifier , i do not get bsod, but my computer 4 times is freeze and i need to restart from the Computer Case.
      My Computer


  10. Posts : 15,026
    Windows 10 Home 64Bit
       #30

    Disable verifier
      My Computer


 
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