Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Random Freeze, PC crash when waking up / Switching on.

10 Dec 2013   #1

Windows 7 Home Premium 32 bit
Random Freeze, PC crash when waking up / Switching on.

Good Evening,I really need some help now. I have an Acer Aspire 6920G with Windows 7 Home Premium 32 bit. I haave been having random freezing, restarts and crashes. Laptop will not start first time when powering up and will freeze/crash. Usually it will start OK after that and then maybe sometime when using it will crash and I have to restart.

Not sure what else I can tell you, please let me know if there is anything else.

I have attached zipped file for SF Diagnostics, I hope this helps and someone can help me?


My System SpecsSystem Spec
10 Dec 2013   #2

Windows 7 ultimate 64-bit

well to be honest; a number of things can cause freezes and crashes. one thing is; for the crashes coming out of sleep mode; you probably should check the acer site for a possible bios update which may correct that issue. It is also possible that malfunctioning ram is a possible cause. To check the ram; shut the system down; take all of the ram sticks out then put them back in one at a time and see if the system responds accordingly. If you get a freeze/crash with a certain number of sticks of ram in; then the problem is probably that ram slot on the board and or the ram stick itself that has gone bad. Try both of these things and see if either works. If there is no bios update for the system then just proceed with checking the ram and we can go from there.
My System SpecsSystem Spec

 Random Freeze, PC crash when waking up / Switching on.

Thread Tools

Similar help and support threads
Thread Forum
Random crash/freeze with dual monitors
Whenever I move my mouse along the bottom of my primary screen to my secondary screen, there is a chance of the mouse cursor glitching out and looking weird. When that happens, I would say there is a 50/50 chance of the cursor then turning into a square and soon after that my monitors turn solid...
BSOD Help and Support
Freeze/Crash at random times - New build PC
Hi I'm new to the world of Windows 7, so when my old PC bit the dust, I thought it was well worth getting something capable of running it. My new PC seemed nice & happy, but is freezing up at random points. I don't get a BSoD, just a frozen screen, mouse and keyboard, and end up having to...
BSOD Help and Support
Random freeze/crash/BSOD's Please Help
Hello all! This is my 1st post in the forums but it comes under bad circumstances. Ever since I installed Sims 3(and since removed) for my daughter on my PC it has been crashing a lot. Sometimes I'll go to the CPU and that little box saying "windows is recovering from an unexpected shutdown" ...
BSOD Help and Support
Random Freeze, Crash, BSOD
Hi all. I've been having random BSOD's for some days now with my Windows 7 64-bit. Age of system (hardware): 1 year 9 months Age of OS installation : Fresh Reinstall Original installed OS on the system : Linux My pc: Motherboard Name MSI P43 Neo (MS-7519)
BSOD Help and Support
Random Freeze/Crash
Hello I'm currently having trouble with this random Freeze/Crash. I just find it happening when it feels like it. Usually when these freezes occur what comes to mind is scanning my computer for Spyware and updating windows. Sometimes it works and sometimes it doesn't. I still can't able to find...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:51.
Twitter Facebook Google+