Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD - ntoskrnl.exe "driver power state failure" at shutdown

12 Dec 2013   #1

Win7 Ultimate x64, Win 8Dev
BSOD - ntoskrnl.exe "driver power state failure" at shutdown

I'm getting a BSOD pretty much every time I shutdown the PC. Has only just started happening in the last couple of weeks.

caused by driver: ntoskrnl.exe

I've attached the SFDiagnostic here - thanks.
My System SpecsSystem Spec
12 Dec 2013   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hi thedriver.

The BSODs are caused by REALTEK 2832U USB Driver (c:\windows\system32\drivers\rtl2832uusb.sys)
Windows Error Reporting: Fault bucket X64_0x9F_3_POWER_DOWN_IMAGE_RTL2832UUSB.sys, type 0
Event Name: BlueScreen
Response: Not available
..........;Analysis symbol: X64_0x9F_3_POWER_DOWN_IMAGE_RTL2832UUSB.sys
BugCheck 9F, {3, fffffa8008604060, fffff80001f4a518, fffffa800ae4e710}

*** WARNING: Unable to verify timestamp for RTL2832UUSB.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL2832UUSB.sys
Probably caused by : RTL2832UUSB.sys

Followup: MachineOwner
And the driver is old enough.
fffff880`07778000 fffff880`07785000   RTL2832UUSB T (no symbols)           
    Loaded symbol image file: RTL2832UUSB.sys
    Image path: RTL2832UUSB.sys
    Image name: RTL2832UUSB.sys
    Timestamp:        Wed May 04 14:05:12 2011 (4DC10FC0)
    CheckSum:         0000ACF2
    ImageSize:        0000D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Some information about what this driver does: Realtek
Unfortunately I am unable to search an appropriate update for you. I hope you know the sources to get it, as you are using it.

If you can, update the driver. Otherwise, dont use it.
My System SpecsSystem Spec
12 Dec 2013   #3

Win7 Ultimate x64, Win 8Dev

Thanks Arc, much appreciated.
This driver is from my DVB quad tuner card. I reinstalled the driver but am still getting the same issue. Is it possible the tuner itself is actually faulty or is it definitely the driver?
My System SpecsSystem Spec

13 Dec 2013   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

It is the driver. It fails to change the power state as the computer is doing; and so the BSOD is occurring.

The device becomes faulty in turn, as it is being driven by an appropriate driver.
My System SpecsSystem Spec

Thread Tools

Similar help and support threads
Thread Forum
BSOD with "Driver Power State Failure" -new build - hangs on shutdown
I recently upgraded my motherboard, processor and memory, then installed a fresh copy of Windows 7 x64 Pro. I've been having problems from day 1. Originally, the computer would hang at either "logging off" or "shutting down" whenever I'd try to restart the machine (which is frequently when you're...
BSOD Help and Support
Frequent BSOD "Driver Power State Failure," No pattern that I see
My Alienware M17x suffers daily, random BSODs, I think most are Driver Power State Failures. These persist when I re-install my NVIDIA drivers (I even tried using Driver Fusion to get a clean install), but they do seem more frequent with the recent beta drivers. Maybe it's my Intel display...
BSOD Help and Support
BSOD "Driver power state failure" caused by: ntoskrnl.exe
Hi Folks, I really hope you can help me, I followed the instructions to create the attachement. What I know so far is that this machine has BSOD'd several times...The last 2 times a ultilty called BlueScreenViewer.exe says it's due to "Driver power state failure" caused by: ntoskrnl.exe ...
BSOD Help and Support
BSOD when going sleep mode "DRIVER POWER STATE FAILURE"
Hi, i keep having this issue. Anyone knows how to solve? My minidump is
BSOD Help and Support
BSOD with "usbhub.sys" and "driver power state failure"
I have been getting the BSOD since a few weeks and found out by trial and error that a USB-hub is causing the problem. Whenever I disconnect the hub before I shut off the computer I do not get the blue screen. Yesterday I also got a BSOD that mentioned driver power state failure. After I had...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 12:50.
Twitter Facebook