Bitdefender crashed and now windows wont boot


  1. Posts : 1
    Windows 7 home premium x64
       #1

    Bitdefender crashed and now windows wont boot


    Installed bitdefender antivirus plus today, and about 2 hrs later my laptop bluescreened. Windows tried to do its own self repair and restarted and now it doesnt even see a bootable device. Customer service guy says i need a windows 7 boot disk to be able to do anything as i am not able to boot into safe mode or anything. Is it possible to make a boot disk on another device ? or what can i do.

    Typing on a phone so pardon the mess
      My Computer


  2. Posts : 4,566
    Windows 10 Pro
       #2

    On another windows 7 pc use this guide to create one:


    System Repair Disc - Create

    Another option:

    Repair Install

    I personally would call bitdefender and ask for help. It is their product after all. I haven't heard or read any reports of this happening lately with there products. They are a pretty good antivirus company.

    It's possible the Bsod could be caused by an infection on your pc.

    Where did you download bitdefender from?
      My Computer


  3. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #3

    Foreverend said:
    Installed bitdefender antivirus plus today, and about 2 hrs later my laptop bluescreened. Windows tried to do its own self repair and restarted and now it doesnt even see a bootable device. Customer service guy says i need a windows 7 boot disk to be able to do anything as i am not able to boot into safe mode or anything. Is it possible to make a boot disk on another device ? or what can i do.

    Typing on a phone so pardon the mess
    What exact error do you get if you (try to) boot now?
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 08:01.
Find Us